VP of Operations, 2 Hour Learning (Remote) - $400,000/year USD


You've stood up onboarding workflows in chaos. You've juggled platforms, support queues, and people problems while keeping SLAs intact and rollout timelines tight. You're the one who turns messy inputs into predictable systems.

2 Hour Learning is scaling fast. In the next six months, we're launching 25–30 new school campuses. We need someone to own the operational setup for every one of them, from student onboarding and tech provisioning to support workflows and change management.

You won't inherit a clean process. You'll build it and then run it at scale.

About 2 Hour Learning

2 Hour Learning powers Alpha Schools, NextGen Academy, GT School, Texas Sports Academy, and Unbound Academy — a growing family of K–12 schools and education products built around one proven idea: students can achieve a full year of academic growth in just two focused hours per day. The rest of the day is theirs — for sailing, sports, public speaking, or game design.

Our platform combines real-time progress dashboards, curriculum recommendations, and feedback tools — giving students and guides the structure they need to go fast, and the space they need to grow.

We're private equity-backed, with long-term funding and a mandate to scale. This isn't a pilot. The model works. Charter applications are live. Licensing is rolling out. Our next step is infrastructure — and that starts here.

WHY THIS ROLE?

This is the engine room of launch.

You'll lead the systems that make every new school work on Day 1 — and keep working at scale. You'll have:

  • Authority to design and own the full operational setup
  • A model that's already shown exceptional academic outcomes
  • Support from legal, product, launch, and finance — but final accountability for go-live
  • A culture that rewards bias for action, systems thinking, and operational clarity

ARE YOU THE RIGHT FIT?

You'll work directly with operators and founders who expect intensity, rigor, and results. If your instinct is to fix broken workflows before someone else notices, we want to talk.

If you've ever said, "I don't want to wait for someone to fix this; I'll build the system myself," — this is your role.

What You Will Be Doing

  • Leading student onboarding, tech provisioning, and system configuration across 25+ school campuses
  • Designing and enforcing SLAs for internal support processes and issue resolution
  • Coordinating with launch, product, and platform teams to ensure readiness
  • Running change management for platform updates, feature rollouts, and workflow shifts
  • Building feedback loops between the field and central ops to improve speed and reliability
  • Creating clear ownership models and escalation paths for operational execution

What You Won’t Be Doing

  • Babysitting edge cases — your job is to systematize, not just solve
  • Working in a bubble — this role touches platform, product, launch, and support
  • Running someone else's process — you'll design it, own it, and improve it
  • Slowing down to get buy-in — you'll lead with clarity and move with speed
  • Managing support like a ticket factory — we measure outcomes, not volume

VP Of Operations Key Responsibilities

Design, deliver, and own the systems and workflows that get every student onboarded, every school online, and every update launched without chaos.

Basic Requirements

We're looking for a systems-minded operator who thrives in ambiguity, scales what works, and kills what doesn't — with deep experience in onboarding, support, and launch-critical operations.

You Should Bring

  • Experience at a top-tier strategy consulting firm (MBB or equivalent such Deloitte S&O, Strategy&, EY-Parthenon, Accenture Strategy, LEK, Kearney, etc.)
  • 10+ years in ops, product, or support-heavy environments with live customer impact
  • Track record of owning onboarding or provisioning workflows at scale
  • Experience designing SLAs and running high-throughput internal service systems
  • Strong judgment around process, tooling, and when to escalate
  • Familiarity with change management and technical rollouts (not just communications)
  • Comfort using AI tools to drive speed and reduce manual overhead
  • U.S. work authorization and ability to travel ~25% (about 1 week/month)

About 2 Hour Learning

Education is broken, but 2 Hour Learning is proving it doesn’t have to be. They’re tearing down the outdated one-size-fits-all model and replacing it with AI-driven personalized learning that helps kids master academics in just two hours a day.

With students consistently ranking in the top 1-2% nationally and the top 20% achieving an astonishing 6.5x growth, they’re proving that smarter learning is possible. At 2 Hour Learning, it’s talent and performance that matter.

They offer a dynamic, on-campus and remote-friendly environment where innovators, educators, and AI specialists can be a part of fixing a broken school system.

2 Hour Learning is reprogramming learning for the AI era.

Here’s How They’re Fixing It.

There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!

Working with us

This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $200 USD/hour, which equates to $400,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.

Crossover Job Code: LJ-5626-US-Boulder-VPofOperations.001