Job Responsibilities:

User Feedback and Collaboration:
User Support: Address daily inquiries and issues faced by Turkish-speaking users online, ensuring prompt and accurate responses to player queries and overall player satisfaction.
Feedback and Suggestions:
Collect, summarize, and provide feedback on user issues and suggestions from the Turkish-speaking region.
Collaboration with Operations and Product Teams:
Work closely with operations and product teams to maintain positive user relationships.

Qualifications:

Language Skills: Proficiency in listening, speaking, reading, and writing in Turkish.
Familiarity with Turkish customs and habits, with the ability to communicate in fluent English
Experience and Skills:
Prior relevant experience is preferred.
Excellent communication, organizational, and teamwork skills.
Passion for the gaming industry, strong user service awareness, and the ability to quickly resolve issues.
Personal Attributes:
Strong sense of responsibility, team-oriented, proactive, optimistic, and adaptable to work arrangements

Industry

Turkish & English Customer Service (Fully Remote)