Our client is seeking to hire an experienced Senior Property Field Claims Specialist to manage property claims throughout the Greater Boston region. This role involves full-cycle handling of both residential and commercial property claims, from initial inspection to resolution. You’ll assess damage on-site, interpret policy coverage, and negotiate settlements while maintaining a strong focus on customer service and efficient claims management.

Key Responsibilities:

Investigate property damage claims in-person across assigned areas, handling a variety of residential and commercial cases.
Prepare and deliver accurate damage estimates using Xactimate.
Evaluate coverage and draft detailed correspondence outlining coverage positions.
Collaborate with policyholders, vendors, contractors, and internal teams to ensure clear communication throughout the claims process.
Address property coverage inquiries with confidence and clarity.
Identify opportunities for subrogation, loss control, and cost-saving measures.
Ensure claims are resolved efficiently and within company guidelines.
Keep stakeholders updated through detailed status reports and documentation.
Uphold superior customer service and adhere to departmental best practices at all times.

Qualifications:

5 - 10+ years of experience handling Homeowner Property claims in the field.
Direct experience as a staff adjuster with an insurance carrier is required.
Strong command of Xactimate estimating software.
Solid knowledge of property insurance forms and coverages.
Exceptional organization, communication, and decision-making skills.
Bachelor’s degree is a bonus but not a requirement.

Compensation & Benefits:

Base salary ranging from $100,000 to $115,000, with potential for up to 20% annual bonus.
Company Vehicle included.
Comprehensive health, dental, vision, and life insurance options.
401(k) plan with generous employer match.
Robust paid time off program.

Senior Property Field Claims Specialist | Remote