Company Description

ApifyCloud specializes in building omnichannel experiences that seamlessly connect new channels to the customer journey. With our expertise, businesses can quickly and easily provide a cohesive experience across all touchpoints, resulting in increased customer satisfaction and loyalty. Whether it's through video, social media, or chat interactions, we help organizations connect with their customers in meaningful and effective ways.

Role Description

This is a full-time remote role for a Technical Support Specialist

Technical Support Specialist will be responsible for supporting customers, collaborating with other engineers and business stakeholders to identify and prioritize requirements, and resolving bugs and issues in a timely manner. The ideal candidate will have experience in both front-end and back-end development, and will be able to work both independently and collaboratively in a fast-paced environment.

Qualifications

Bachelor's degree or higher in Computer Science, or a related field
2 years experience in software development, with a focus on full stack development
Proficiency in front-end development technologies, including HTML, CSS, JavaScript, and jQuery
Experience with at least one modern front-end framework such as React, Angular, or Vue.js
Proficiency in at least one server-side programming language such as Python, Java, or Node.js
Experience with version control systems such as Git
Good understanding of database design principles and experience working with SQL and NoSQL databases
Experience with cloud platforms such as AWS, Azure, or Google Cloud Platform is a plus
Excellent communication skills and the ability to work collaboratively in a team environment
Demonstrated problem-solving skills and ability to work well under pressure