Support Engineer – 6-Month Internship
About The Role
We are looking for enthusiastic and customer-focused support engineer interns to join our team for a 6-month internship program. This opportunity is ideal for IT graduates who are passionate about technology, troubleshooting, and delivering excellent customer support.
As a Support Engineer Intern, you will assist customers by resolving technical queries, diagnosing issues, and ensuring a seamless product experience.
Key Responsibilities
Provide technical support to customers via phone, email, and chat
Diagnose, troubleshoot, and resolve product- or system-related issues
Understand customer concerns and follow defined processes to ensure timely resolution
Escalate complex technical issues to the appropriate internal teams when necessary
Maintain accurate records of customer interactions in ticketing systems
Collaborate with cross-functional teams to enhance overall customer experience
Continuously update technical knowledge and stay informed about product enhancements
Requirements
Bachelor’s Degree in IT or related field (B.Tech / B.E / BCA / B.Sc IT or equivalent)—Freshers can apply
Strong communication skills in English and Hindi (additional regional languages are a plus)
Basic technical knowledge and troubleshooting skills
Understanding of operating systems, networking basics, or SaaS platforms is an added advantage
Familiarity with customer support tools or ticketing systems is beneficial
Strong analytical and problem-solving skills
Positive attitude, willingness to learn, and strong customer-first mindset
Website : https://www.itgurussoftware.com
Job Location : Anywhere (Work From Home)
Years of Experience : 0 Yrs - 0 Yrs
Skills : Support Engineer, IT Graduates, Technical Support, Internship
Date : 20 Feb 2026 to 31 Mar 2026
Venue : Telephonic Interview
We are looking for enthusiastic and customer-focused support engineer interns to join our team for a 6-month internship program. This opportunity is ideal for IT graduates who are passionate about technology, troubleshooting, and delivering excellent customer support.
As a Support Engineer Intern, you will assist customers by resolving technical queries, diagnosing issues, and ensuring a seamless product experience.
Key Responsibilities
Provide technical support to customers via phone, email, and chat
Diagnose, troubleshoot, and resolve product- or system-related issues
Understand customer concerns and follow defined processes to ensure timely resolution
Escalate complex technical issues to the appropriate internal teams when necessary
Maintain accurate records of customer interactions in ticketing systems
Collaborate with cross-functional teams to enhance overall customer experience
Continuously update technical knowledge and stay informed about product enhancements
Requirements
Bachelor’s Degree in IT or related field (B.Tech / B.E / BCA / B.Sc IT or equivalent)—Freshers can apply
Strong communication skills in English and Hindi (additional regional languages are a plus)
Basic technical knowledge and troubleshooting skills
Understanding of operating systems, networking basics, or SaaS platforms is an added advantage
Familiarity with customer support tools or ticketing systems is beneficial
Strong analytical and problem-solving skills
Positive attitude, willingness to learn, and strong customer-first mindset
Website : https://www.itgurussoftware.com
Job Location : Anywhere (Work From Home)
Years of Experience : 0 Yrs - 0 Yrs
Skills : Support Engineer, IT Graduates, Technical Support, Internship
Date : 20 Feb 2026 to 31 Mar 2026
Venue : Telephonic Interview