Job Title – Senior ServiceNow Developer Moveworks Integration

Work Mode – Remote

Location – Tampa, FL

Type – Contract

Interview Mode – Video

Job description

We are seeking a highly skilled and experienced Senior ServiceNow Developer to lead the integration of Ai driven conversational platforms particularly Move works into our ServiceNow ecosystem This role will focus on enhancing automation user experience and operational efficiency across ITSM HRSD and CSM modules

Key Responsibilities

Lead the integration of Moveworks with ServiceNow using open frame Knowledge API and Virtual Agent frameworks
Configure and validate conversational flows widgets and rolebased access controls
Develop and maintain Service Portals Catalog Items Scoped Applications and Mobile Experiences
Automate workflows using Flow Designer and Integration Hub
Collaborate with cross functional teams to align AI capabilities with business needs
Design dashboards and analytics using Performance Analytics and App Engine Studio
Ensure seamless interoperability between ServiceNow and enterprise systems

Required Skills

5 years of experience in ServiceNow development and administration
Strong proficiency in ServiceNow modules ITSM HRSD CSM CMDB
Proven experience integrating AI platforms like Moveworks or Microsoft Copilot with ServiceNow
Expertise in portal development and scoped applications
Familiarity with plugin configuration Open frame Knowledge API Customer Service Management
Experience with App Engine Studio Flow Designer and Virtual Agent

Preferred Qualifications

Certified ServiceNow Developer or Technical Architect
Experience with conversational AI platforms Moveworks Copilot Now Assist
Exposure to Agile methodologies and DevOps practices
Strong communication and stakeholder management skills

Skills

Mandatory Skills : ServiceNow ITSM