Senior Product Manager
Job Title: Product Manager – Back-Office Portal & CRM Systems
Location: Remote
Employment Type: Full-Time
Experience Required: Minimum 4 years
About the Role:
5Oak is seeking a Product Manager with solid experience in back-office portal design and CRM system development or enhancement. This is a strategic, hands-on role where you'll define product direction, translate business needs into features, and work closely with technical teams to build scalable, user-friendly internal tools.
Key Responsibilities:
Own the product roadmap for back-office platforms and CRM systems
Define and prioritize features based on user feedback, business goals, and technical constraints
Conduct user research and competitor analysis to shape product vision
Create wireframes, product specs, and user stories for internal tools
Collaborate with design, engineering, QA, and business teams to ensure timely delivery
Continuously monitor product performance and make data-driven enhancements
Ensure integration of CRM with other internal systems where necessary
Advocate for user-centric design and operational efficiency
Must-Have Qualifications:
4+ years of experience in Product Management roles
Proven track record of working on back-office portals and CRM platforms (Salesforce, Zoho, HubSpot, or custom systems)
Deep understanding of product lifecycle, user experience, and stakeholder management
Ability to write clear requirements and communicate effectively across tech and business teams
Experience with product tools like Figma, Notion, Jira, Trello, or similar
Strong analytical and problem-solving skills
Bonus Skills:
Background in UI/UX or frontend/backend systems
Technical knowledge of CRM architecture or API integrations
Previous work in a B2B SaaS or services company
Experience in Agile/Scrum methodologies
How to Apply:
📩 Send your updated CV to: [email protected]
📌 Subject line: Product Manager Application
- ❗Note: This is a Product Management role focused on product strategy, user needs, and feature delivery. Applications will only be reviewed if you have direct Product Management experience in relevant tools. Applicants with only Project Management backgrounds will not be considered.