Hire Digital is seeking a highly organised and client-focused Senior Account Manager (Digital Content Projects) with a strong background in managing content-driven digital projects. You will be the primary point of contact for clients, overseeing the planning, coordination, and execution of content strategies across multiple channels. This role is ideal for someone who thrives in a fast-paced environment and is confident managing stakeholders, creative teams, and content workflows.

Requirements

RESPONSIBILITIES

Act as the lead point of contact for clients, ensuring strong long-term relationships and clear communication throughout project lifecycles
Manage end-to-end content projects, including websites, blogs, videos, SEO content, and social media, ensuring timely and high-quality delivery
Translate client briefs into actionable content strategies aligned with brand voice, customer journeys, and campaign goals
Coordinate cross-functional teams, including copywriters, designers, strategists, and developers, to ensure content is aligned with project goals
Develop project timelines, allocate resources, and monitor progress to meet deadlines and budget requirements
Review, edit, and QA all deliverables before they reach the client to ensure consistency, quality, and alignment with brand and compliance standards
Track and analyze key content performance metrics (e.g., engagement, traffic, SEO rankings) to provide insights and data-driven recommendations
Identify opportunities for upselling content solutions or optimizing existing campaigns for better results
Stay updated on industry trends, digital platforms, and best practices to advise clients on emerging content strategies and formats

Requirements

Previous experience in account management, digital marketing, or content strategy, preferably within an agency or fast-paced content-driven environment
Proven track record of managing multi-channel content campaigns, including written, visual, and digital formats
Strong project management skills with experience using tools
Excellent communication and interpersonal skills with the ability to build rapport with stakeholders and clients at all levels
Ability to handle multiple projects simultaneously, managing competing priorities and deadlines with attention to detail
A strategic mindset with the ability to understand business goals and align content to drive measurable outcomes
Experience reviewing and editing content for grammar, tone, brand alignment, and clarity
Comfortable working in a fully remote, collaborative, and dynamic environment