Sales Business Development Consultant


Perinatal mental health issues are the #1 complication of childbirth and the leading cause of maternal mortality. Mavida Health is a comprehensive, specialized virtual mental health care offering for the path to parenthood.


We are looking to contract with a part-time Business Development Consultant (10 to 15 hours weekly) to support organizational growth, patient acquisition, professional relationship management, and brand awareness. You will bring the passion, grit, and organization that will play a critical role in shaping the direction of our company and helping individuals find resources.


What are we looking for?


Business development is a key component of our organizational growth strategy. While we have a multi-channel approach, relationships and referrals from professionals such as OB/GYN doctors and pediatricians are primary drivers of customer acquisition. We are looking for someone with a passion for quality of care above all else, and who comes with experience building relationships with professional referral sources to drive business. Ideal candidates have existing connections in OB/GYN, Pediatrics, Family Medicine, Maternal Fetal Medicine, Mental Health, Labor and Delivery, Midwifery, and other related and similar professions.


As a consultant with Mavida Health, you will have a rare opportunity to help build and define our organization as we combat the maternal mental health crisis. In this bonus-eligible position, you will help connect those who need us to our resources for support while we tackle this crisis together. Keep reading if you are excited by working in fast-paced environments, have excellent people skills, are proactive, self-sufficient, motivated, well-connected, highly organized, and support increasing access to resources for individuals along their parenthood journey.


What is the role?


The business development consultant will:

  • Drive business in the form of referrals to Mavida Health services from professional referral sources including but not limited to:
  • Obstetricians (OB/GYNs)
  • Certified Nurse-Midwives
  • Certified Midwives
  • Certified Professional Midwives
  • Doulas
  • Pediatricians
  • Lactation Consultants
  • Postpartum Nurses
  • Neonatologists
  • Family Practice Physicians
  • Perinatal Social Workers
  • Physical Therapists
  • Other Mental Health Providers
  • Engage in all stages of the relationship development process including prospecting, closing, and account management through multiple channels.
  • Track and document all prospecting and customer management activities using Hubspot including phone calls, emails, social media engagement, meetings, events, etc.
  • Support referent and customer needs as they arise.
  • Share trends, updates, roadblocks, successes, and other pertinent data with leadership regarding the market, our customers, and your success.
  • Meet weekly high-impact activity (in-person meetings, events, meaningful exchanges) and touchpoint (phone calls, emails, brief exchanges, drop-offs, etc.) goals. Weekly high-impact activity goals are 10 to 15 and weekly touchpoint goals are 40 to 50. Activities and touchpoints need to be with qualified prospects and customers who have ability and need to refer.
  • Meet monthly referral and admission goal ramp - details and goals to be discussed with leadership.
  • Engage Mavida Health team for key meetings and opportunities with stakeholders and customers to build awareness and trust, and drive business.
  • Support team in customer experience needs and opportunities as they arise by communicating challenges, troubleshooting, working with customers, and problem-solving.
  • Be comfortable wearing multiple hats - even those that don’t fit squarely and traditionally within your job description, because hey, we’re a startup!


Qualifications:

  • Bachelor's degree
  • Self-starter with a “no problem is too big or too small” attitude
  • Located in the SF Bay Area / Santa Rosa / Marin County
  • 3+ years of experience working in healthcare, pharma, or behavioral health sales with proven results
  • Existing book of business with professionals listed above is a huge plus!
  • Strong networking skills to connect with providers, professionals and stakeholders
  • Ability to build and execute a strategic sales plan that outlines geographic strategy, sales targets, goals, and ROI.
  • Comfort with CRMs or Hubspot specifically
  • Strong writing and communication skills
  • Excellent attention to detail
  • Ability to work independently and problem solve while participating in a team environment
  • Ability to meet deadlines and work efficiently without sacrificing quality
  • Passion for women’s healthcare, maternal healthcare, and/or mental healthcare - and the desire and drive to change the dismal status quo


KPIs:

  • Monthly referral goals
  • Monthly admissions goals
  • Monthly activity goals
  • Monthly touchpoint goals