LMD - a change agency, is a woman-owned small business seeking an experienced Research Manager to join our fast-paced, award-winning, full-service marketing & communications team. The successful candidate will lead the day-to-day execution of qualitative and quantitative research across LMD client engagements. Reporting to the VP of Strategy, this role owns research project planning and timelines, oversees research staff and vendors, ensures research quality and compliance (with a focus on federal requirements), and translates insights into clear, actionable recommendations that inform messaging, content strategy, and marketing strategy for our clients.

Key Responsibilities:

Serves as the day-to-day research point of contact for clients.
Builds and manages research workplans, budgets, and timelines from kickoff through delivery; monitors risk and proactively course-corrects
Scopes projects and designs research methodologies (mixed-methods, experimental/ quasi-experimental, longitudinal/trackers, segmentation, message/concept testing, UX/HCD studies) aligned to client objectives and contractual requirements
Leads compliance planning for federal engagements: privacy and human-subjects protections; PRA/OMB clearance pathways and timelines; informed consent; data retention/records management; secure handling of PII
Designs research instruments and protocols: discussion guides, screeners, surveys, questionnaires, moderator/observer guides, consent materials, and QA checklists
Leads or supervises data collection (in-depth interviews, focus groups, usability tests, intercepts, online communities, diary studies, and surveys)
Oversees sampling plans, participant recruitment, incentives (if applicable), panel/vendor management, and weighting/post-stratification where appropriate
Translates findings into clear implications for strategy, messaging, content, and campaign optimization; collaborates closely with the VP of Strategy and the Strategic Marketing Communications, Account, and Creative teams
Conducts direct analysis: thematic coding of qualitative data; survey data cleaning, validation, statistical analysis; data visualization and storytelling
Provides day-to-day oversight of research staff (e.g., Market Research Analyst, Data Analyst, contractors) and external partners and vendors.
Coaches junior staff; assigns tasks, reviews work, and delivers constructive feedback tied to SOPs and quality standards
Builds and maintains a preferred-vendor roster and rate cards; negotiates scopes and ensures on-time, on-budget delivery

Qualifications:

Minimum of 8–10 years of demonstrable experience designing and executing primary (qualitative and quantitative) and secondary research in an agency, consultancy, or in-house insights function
Proven experience working with federal government clients and familiarity with compliance for federally sponsored research projects (PRA/OMB, privacy/consent, records management, Section 508, data security expectations)
Experience with message and creative testing, brand tracking, segmentation modeling, and A/B or multivariate testing
Proficiency with research tools: SurveyMonkey (or similar tool), Excel, Dedoose (or similar tool), and Power BI
Excellent written communication and interpersonal facilitation/presentation skills
Strong project management discipline (budgets, timelines, risk, vendor management) and experience supervising analysts/contractors
Collaborative team player who embodies LMD’s values of people, exploration, positive change, and integrity.
Bachelor’s degree in a relevant field (e.g., social sciences, statistics, marketing)
U.S. Citizen with the ability to obtain Public Trust Clearance
Applicants within 60 miles of our headquarters are strongly preferred

Job Location(s):

This position is a fully remote position.

Salary Range:

$90,000 - $110,000 a year

Benefits: We offer a work environment that encourages personal and professional growth and a generous benefits package:

Health Ins with HRA plan
Dental Ins
Vision Ins
Short-Term Disability Ins
Term Life and AD&D Ins
Voluntary Critical Illness, Accident, Hospital, and Pet Insurance
Holidays (12)
Vacation Leave
Sick Leave
Personal Mental Health Days
Volunteer Time Off
Bereavement Leave
Parental Leave
401(k)
Profit Sharing
FSA and DCA plans
Training Budget
Remote Work Stipend
In-person & Virtual Team Building & Training

LMD is an Equal Opportunity Employer and is subject to VEVRAA requirements. Employment opportunities at LMD are based on one's qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to race, color, religion, sex, national origin, marital status, age, veteran status, protected veteran status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law, unless such disability, even with reasonable accommodation, prevents the applicant from being able to perform the essential functions of a job. Further, LMD will not retaliate against or condone retaliation against any person or group of persons who oppose actions, treatment, or conduct they believe to be discriminatory.

By applying for a position with us, you agree to our participation in the E-Verify program. If you are offered employment, you must provide documentation verifying your identity and legal authorization to work in the United States, in compliance with federal law.

LMD will not accept solicitations from recruiters, placement firms, or development firms seeking to do business with LMD.

Powered by JazzHR

jENupB4PqZ