Research Analyst


Experience: 8.00 + years

Salary: USD 54000-60000 / year (based on experience)

Expected Notice Period: 30 Days

Shift: (GMT-04:00) America/New_York (EDT)

Opportunity Type: Remote

Placement Type: Full Time Permanent position(Payroll and Compliance to be managed by: Knit)

(*Note: This is a requirement for one of Uplers' client - Knit)

What do you need for this opportunity?

Must have skills required:

Writing Finance Analysis, insights reports, Market Research, qualitative questionnaires, quantitative questionnaires, Topline Reports

Knit is Looking for:

A Little About Us...

Knit is an AI-native research platform helping brands automate their consumer research process to get a quicker, more holistic understanding of their audiences. Working with over 50+ enterprise brands, some of our notable partners include NASCAR, JBL, and the WNBA. We are venture backed and have grown 500%+ in the last 12 months.

Overview

The purpose of Knit''s Research Analyst role is to serve as the expert human layer between Knit''s AI and our customers.

This role will execute hands-on work through the Knit platform in drafting quant and qual questionnaires, reviewing analysis plans, generating toplines and producing custom research reports.

This role will also be responsible for documenting changes made to the AI-generated outputs to contribute to the advancement of our AI product. This role is supplemented with support by the Research Managers.

At Knit, the Research Managers are the project management and client communications layer between our Research Analysts and Knit''s customers.

Our Research Team''s Rally Cry!

We are Research Subject Matter Experts serving as the expert human layer between Knit''s AI and our customers. Our success is measured by Knit''s Research AI Performance, Research Operations Success, and Research CSAT score.

Key performance indicators for the Research Team:

  • Research CSAT Score - Success is measured on quantitative and qualitative customer feedback on the quality of their research projects with Knit research support - ultimately laddering up to customer retention and growth.
  • Research Operation success 90% of Analysis Plans reviewed within 1 business day of being generated Toplines delivered within 2-3 days of survey being fielded Deck Reports delivered within agreed timelines days
  • AI Performance - The research team is responsible for ensuring the production of a consistent volume of high-quality research assets to meet our AI training needs. Success is measured on specific benchmarks for ensuring the output of our AI features are highly accurate, insightful for our customers, and always improving.


Primary responsibilities of this role:

  • Design comprehensive quantitative and qualitative surveys and provide basic programming instructions for implementation (Programming & Fielding) teams
  • Review AI-generated Analysis Plans to address customer research objectives and set up the plan to successfully guide the topline and/or report output
  • Review toplines, checking for accurate takeaways and recommendations
  • As needed, assist in producing custom deep dive reports
  • Contribute regularly to product teams to help inform and prioritize platform development
  • Adapt quickly to changing project requirements and business needs
  • Bridge the gap between customer needs and technical research implementation
  • Document changes that are made to AI-generated assets, coordinating with product team to continuously improve the AI tools


Required Skills & Experiences

A successful candidate for this role...

  • Must have 8 years of market research experience on the agency, supplier side. We are specifically looking for team members who have an agency background, servicing multiple projects or customers at once. Startup experience is a plus.
  • Must have experience writing and editing quantitative and qualitative questionnaires from scratch, drafting analysis plans, and creating stakeholder-ready insights topline & reports.
  • Ability to operate successfully in environments with multiple research projects and customers live with Knit at the same time.


Our Company Values

  • We are thoughtful of others.
  • We are mindful of ourselves.
  • We deliver delightful experiences.


Engagement Type:

Payout to be managed by: Uplers

Job Type : 12 Months contract with Knit(with possibility of extension)

Location: Remote

How to apply for this opportunity?

  • Step 1: Click On Apply! And Register or Login on our portal.
  • Step 2: Complete the Screening Form & Upload updated Resume
  • Step 3: Increase your chances to get shortlisted & meet the client for the Interview!


About Uplers:

Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement.

(Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well).

So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!