Project Manager Team Lead

📍 Remote — US & Canada (EST preferred)

About True Sea Moss

True Sea Moss is the #1 sea moss brand in the market — a best-seller on Amazon, a strong subscription favorite on Shopify, and carried in leading natural retail chains like Sprouts. With 30M+ monthly views on TikTok and a fast-growing community, we’ve built a brand with real momentum and a strong presence across digital and retail channels.

Based in California, we create high-quality sea moss superfoods designed to make wellness easy and accessible. From premium dried sea moss to our wide range of flavored gels — strawberry, passion fruit, blue spirulina, and more — we bring centuries of tradition into everyday routines with products that deliver energy, immunity, and vitality.

The Opportunity

We’re in an exciting period of transition and rapid growth — moving from startup mode into a more structured, scalable business. To get there, we’re building a team of A+ players who want to take ownership, lean into responsibility, and have a direct impact on shaping the future of the company.

As our first Lead Project Manager, you’ll play a pivotal role in bringing structure and accountability across the organization. You’ll oversee a team of project managers, implement company-wide systems, and ensure that as we scale, our workflows stay clear, efficient, and effective. This is a chance to shape how we work, build processes that last, and directly influence the growth of a fast-moving, high-potential brand.

What You’ll Do

Lead and mentor four project managers across Amazon, TikTok, and Shopify.
Implement ClickUp as the central project management system and establish structured workflows for all teams.
Document recurring and one-off workflows, building a “no ticket, no work” system across the company.
Maintain accountability in meetings — take notes, question vague statements, prevent unresolved discussions, and ensure tasks are actionable with clear owners and deadlines.
Establish clear prioritization across projects to ensure resources are focused on the most impactful initiatives.
Partner with leadership and marketing to connect daily workflows to higher-level business goals.
Collaborate cross-functionally with operations, manufacturing, and procurement to address the complexities of a vertically integrated business with many SKUs.
Provide leadership with visibility into project status, bottlenecks, and team capacity through reporting and dashboards.
Build scalable systems that adapt as the company grows, including continuous process improvement.
Foster collaboration and alignment between PMs and team leads, building a culture of accountability while navigating change.
Drive adoption of new systems and processes by communicating benefits, training team members, and reinforcing accountability.
Establish KPIs to measure project management efficiency, workflow adoption, and delivery success.

What We’re Looking For

7+ years in project management, with at least 3+ years leading teams.
Strong experience in e-commerce / DTC businesses with multiple SKUs and complex processes.
Experience working with Amazon, TikTok, and Shopify platforms.
Proven ability to implement project management systems (ClickUp, Asana, Jira, or similar).
Background in process improvement and agile methodologies.
Excellent people skills — able to build trust, coach, and hold teams accountable.
Comfortable building a department from scratch and introducing change in a fast-paced environment.
Strong communication skills — knows what requires a meeting, what belongs in Slack, and how to keep discussions moving toward resolution.
Strategic thinker who can balance daily execution with long-term business goals.
Experience in the nutrition, wellness, or CPG space is a strong asset.

Compensation & Benefits

Competitive Base + Performance-based bonus.
Remote-friendly with global collaboration.
Opportunity to build the project management function from the ground up at a high-growth wellness brand.

Your First 90 Days

30 Days: Learn the company, meet the team, and map existing workflows across Amazon, TikTok, and Shopify.
60 Days: Implement ClickUp as the central system; establish consistent workflows and task management standards.
90 Days: Roll out a “no ticket, no work” system and deliver measurable improvements in accountability, workflow efficiency, and cross-team collaboration.

⚡ This role is perfect for someone who loves building structure from scratch, thrives on problem-solving in a high-growth environment, and knows how to balance empathy with accountability.