IdeasUnlimited is a global BPO, providing business process support services to clients all over the world. We are a US-based company, and we are looking to hire a Project Coordinator from Pakistan to work remotely for us. This is a long-term, stable, career level and REMOTE (work from home or a remote location) opportunity for the right individual.

JOB DUTIES:

Project tracking, monitoring, and performance management.
Client and worker relationship management.
Facilitating and conducting project training.
Feedback management.
Project records and documents management.
Managing and troubleshooting software set-ups.
Quality assurance (not mandatory).

JOB REQUIREMENTS:

Minimum bachelor’s degree from a reputable university in project management, communication, or business.
Excellent communication skills both verbal and written in English Language.
Prior experience in project management, including project tracking and planning, project training, feedback management, change management, and client rapport development.
Prior work experience in a call center or staffing industry.
Prior experience with international clients i.e. US, Canada, and Europe.
Good understanding of call center terminologies, i.e. Customer Support, TSR, VA, VOIP, QA etc.
Excellent client-facing, negotiations, and internal personal skills.
Strong organizational skills including attention to detail and multitasking.
Proficient with Microsoft Excel and Google Sheets.

OFFICE REQUIREMENTS:

Quiet Place.
Stable internet connection of at least 10 Mbps.
A headphone with a microphone (preferably a noise-canceling one).
Reliable computer device (at least 8 GB RAM).
Power backup and internet backup.

SCHEDULE: 6 PM to 3 AM Pakistan Standard Time with 1-hour break (Monday to Friday)

COMPENSATION:

Market competitive, depending on experience and skill set.
Paid leaves, performance, and other bonuses.
Yearly increments and certificates of achievement.

IMPORTANT:

We are a US-based professional company, and you will be requested to go through our recruitment process, undergo a background check and sign an Agreement as well as an NDA, if hired.
Please note that you will be employed as an Independent Contractor and will be responsible for your own taxes as required by your country of origin.
As this is a remote position, the entire recruitment and selection process is done remotely via teams and takes around an hour or so (depending on how fast you complete it).
If hired, we will be using monitoring software to check your daily work efficiency and productivity.
The position does offer the comfort of working from home but demands the same efficiency, productivity, and professionalism as in an office setting in the industry.

NOTE: Fresh graduates are encouraged to apply!

HOW TO APPLY: Interested candidates should send their resume to [email protected] with the position applied for in the subject of the email.

To know more about us please visit the company website:

www.ideasunlimitedonline.com

Thank you and good luck!