About Us

Rhythm is a renewable energy and technology company empowering you to take control of your budget and your footprint. We combine energy market expertise with technology, design, and data science to create best-in-class products and services that are simple, delightful, and seamlessly integrated with the rhythm of your life. Our mission is to upend the energy status quo by setting a new standard of service excellence and customer partnership. We are a mission-driven, results-oriented group of engineers, businesspeople, designers and artists who love solving tough problems, all while making a positive impact on our communities.

About the Role

The ideal candidate for the Product Designer position will bring a user-first mindset, strong visual design skills, and experience delivering intuitive, consistent, and accessible digital experiences across responsive web and mobile platforms. This role will be a key member of Rhythms Product team, collaborating closely with Product Managers, Engineers, Marketing, and Customer Experience to shape and elevate the end-to-end customer journey.

Rhythm's Product Design function supports seamless, user-centered experiences across all customer touch points including enrollment, billing, communications, renewals, retention, and account management. This role will help define, execute, and maintain high-quality designs that are both brand-aligned and scalable. In addition to external-facing experiences, the designer will also support internal tools and workflows used by key stakeholders such as operations, customer care, and other cross-functional teams.

Qualifications

Minimum of 3 years of experience as a product designer working on web or mobile applications
Proficiency in Figma or similar tools for interface design and prototyping
Strong communication skills, with ability to articulate design decisions to technical and non-technical audiences.
Experience participating in Agile processes and working cross-functionally with product, engineering, and marketing.
Experience conducting user interviews with both internal stakeholders and external customers, and applying insights to inform design decisions.
Experience in creating and maintaining design systems.
Bachelors degree or equivalent experience required

Job Responsibilities

This role will support end-to-end design across multiple brands and a variety of customer-facing and internal-facing products. Our product design areas include: enrollment flow; customer portals for engagement and retention; billing and usage communications; internal tooling for operations, care, and pricing; and the ongoing evolution of our design system and brand alignment.

This role will:

Translate client needs and brand strategies into effective design solutions
Design end-to-end product experiences from discovery to final handoff across responsive web and mobile platforms, supporting multiple brands
Create wireframes, user flows, prototypes, and high-fidelity visuals to communicate design intent
Work with the marketing design to create or incorporate illustrations, pictures, and designs that reflect the desired theme and tone of communications
Collaborate with product managers, front-end developers, marketing, content, and other stakeholders to deliver feasible solutions that align with the product vision
Conduct or support user research, including interviews and usability testing, gather actionable feedback, and produce drafts and update designs based on stakeholder and user input
Advocate for the user while balancing business goals and technical constraints
Contribute to and help maintain the products design system and brand guidelines
Audit and QA production environments to uphold design standards and brand alignment
Monitor product performance and gather user feedback to guide future improvements
Anticipated design of a native mobile app

Location

Remote, but with a minimum working overlap of 4 hours with United States Central Timezone

What you'll love

Our culture. We're friendly, transparent, and love to innovate together.
Flexible work-life balance.We embrace the mix of working remote and from the office.
Professional development opportunities.We love to grow together.
A chance to make a difference. We're a sustainably-driven company rethinking what's possible in Energy.
Competitive compensation. We reward performance with annual bonuses and salary increases.
Health Benefits. We promote your wellbeing with unlimited paid vacation and great benefits.