Proactive Virtual Assistant
Company: Dripping Wellness & Inside the Dollhouse HQ
Location: Virtual (Based in Miami, FL preferred for timezone alignment)
Position: Part-Time Virtual Assistant (20-25 hours/week, with potential to grow)
We are a dynamic duo of brands driven by passion and purpose. Dripping Wellness is dedicated to empowering individuals through holistic health and well-being. Inside the Dollhouse celebrates creativity, self-expression, and unique aesthetics. We are seeking a sharp and organized Virtual Assistant to become the operational backbone that helps both brands thrive and scale.
We need more than just a task-doer; we need a strategic partner. This role is perfect for a self-motivated, forward-thinking individual who thrives in a fast-paced environment. You will be the right hand to the founders, ensuring that both the operational gears of Dripping Wellness and the creative engine of Inside the Dollhouse run smoothly. If you are a proactive problem-solver who loves checking items off a list and anticipating needs before they arise, we want to hear from you.
Your core mission is to amplify our efficiency and presence across two distinct brands. Your responsibilities will be divided into three key areas:
1. Social Media Management & Digital Presence
- Content Scheduling & Publishing: Draft, schedule, and publish engaging content across all platforms (e.g., Instagram, Facebook, TikTok) for both brands, maintaining a consistent and authentic voice for each.
- Community Engagement: Proactively monitor and respond to comments, messages, and tags in a timely and brand-appropriate manner, fostering a positive and active community.
- Content Sourcing & Creation: Assist in sourcing and creating simple, on-brand graphics (using Canva/Templates) and video clips based on provided content.
- Trend Monitoring: Keep a pulse on social media trends and suggest relevant opportunities for brand engagement.
2. Administrative & Client Communication Hub
- Answer Phones & Manage Inquiries: Professionally handle incoming calls and voicemails, acting as a first point of contact. Triage inquiries, provide basic information, and direct urgent matters appropriately.
- Email Management: Monitor and organize primary info@ and hello@ email inboxes, filtering spam, responding to routine queries, and flagging priority items.
- Calendar Management: Assist in scheduling appointments, meetings, and calls, ensuring there are no conflicts and all parties are informed.
3. Proactive Operations & Task Management
- Quick to Task: Execute assigned tasks with speed, accuracy, and minimal need for follow-up. You thrive on turning a to-do list into a done list.
- Think Ahead & Be a Self-Starter: Anticipate operational needs. Notice a process that could be streamlined? See a potential scheduling conflict? We encourage you to speak up and propose solutions.
- Keep on Task & Stay Organized: Meticulously manage your own workflow and priorities using project management tools (e.g., Asana, Trello, or ClickUp). You will be responsible for keeping various projects moving forward without constant supervision.
- Maintain Systems: Help organize digital files, customer databases, and other operational systems to ensure everything is easily accessible and up-to-date.
- A Self-Starter: You don't wait to be told what to do next. You see a need and you fill it. You are resourceful and know how to find answers independently.
- Exceptionally Organized: Your digital workspace is a model of efficiency. You live by lists, calendars, and systems that keep you and everyone else on track.
- Proactive & Forward-Thinking: You don't just complete tasks; you think about the "next steps" and the "what ifs." You help us avoid problems before they happen.
- A Master of Focus: You have a proven ability to keep on task, minimize distractions, and maintain high productivity in a virtual setting.
- A Quick & Agile Doer: You learn new tools and platforms rapidly and can pivot between different types of tasks for two different brands without losing momentum.
- An Excellent Communicator: Your written and verbal communication is clear, professional, and concise.
- Proven experience as a Virtual Assistant, Executive Assistant, or in a similar role.
- Demonstrable experience managing professional social media accounts.
- Impeccable English language and communication skills (both written and verbal).
- Tech-savvy with proficiency in Google Workspace (Docs, Sheets, Drive), Canva, and major social media platforms.
- Experience with a project management tool (Asana, Trello, or similar) is a plus.
- Must have a reliable internet connection, a quiet workspace, and a professional demeanor for phone calls.
- Based in or able to work comfortably in the Eastern Time Zone (Miami, FL preferred for cultural synergy).
If you are ready to be the strategic, proactive force behind two exciting brands, please apply with the following:
- Your updated resume.
- A cover letter that does not just repeat your resume. Instead, tell us about a time you identified a problem before anyone else and took the initiative to solve it.
- Links to any social media accounts you have managed (professional or personal, if it demonstrates your skills).
We are excited to meet the person who will help us reach new heights!