Outreach and Engagement Specialist

Elevated Horizons Mental Health is looking for a confident, self-starting Outreach and Engagement Specialist Intern to join our team. This is a paid internship ($10/hr+ based on skills) for someone who’s eager to gain hands-on experience in marketing, outreach, and brand engagement in the mental health space.

👉 What Success Looks Like:

Success in this role means confidently taking ownership of outreach efforts, managing marketing automation, building and optimizing funnels, creating on-brand content, and supporting website development with minimal supervision. You will bring forward new ideas, execute them with a creative and professional approach, and regularly report progress through Connecteam.

👉 Why This Role Matters:

As a growing telehealth mental health practice, we rely on expanding partnerships, increasing visibility, and providing accessible, life-changing care across five states. This role is essential to helping us grow our digital presence, build meaningful connections, and make mental health support easier to find and access.

If you’re creative, driven, and ready to own your projects, we’d love to hear from you.

📩 Apply at: [email protected]

Include your resume, a short intro, and samples of your work if available!

Responsibilities

• Identify and research potential referral sources, collaborators, and community partners aligned with Elevated Horizons Mental Health’s mission.
• Conduct cold outreach via email, phone, or social media to introduce EHMH services and explore partnership opportunities.
• Develop and maintain an outreach tracking system to monitor contact status, follow-ups, and outcomes.

• Build and manage email marketing sequences, including welcome series, event invitations, and follow-up campaigns using marketing automation tools.
• Create and optimize lead capture forms, landing pages, and client intake funnels to ensure seamless user experiences.
• Monitor automation performance and recommend improvements to increase engagement and conversion rates.

• Update website content regularly on Squarespace, including service pages, blog posts, event announcements, and visual elements.
• Apply SEO best practices, including keyword optimization, metadata updates, internal linking, and mobile responsiveness.
• Collaborate with leadership to ensure website content accurately represents EHMH’s services and tone.

• Develop branded graphics, visuals, and promotional materials for social media, email campaigns, and the website using Canva or similar tools.
• Edit short-form video content for social media, reels, and marketing campaigns that align with EHMH’s brand voice and tone.
• Write clear, professional, and engaging content that promotes EHMH’s mission and services while meeting accessibility and inclusivity standards.

• Design, test, and refine client acquisition funnels to guide potential clients from awareness to engagement.
• Ensure that funnels align with EHMH’s service offerings and client journey, providing a user-friendly and welcoming experience.
• Analyze funnel performance and make data-informed adjustments to improve lead conversion.

• Submit weekly progress updates, including outreach efforts, marketing tasks completed, and performance insights via Connecteam.
• Participate in regular check-ins and collaborative sessions with Alexis, Founder and CEO.
• Proactively communicate needs, questions, or challenges that may impact the progress of assigned tasks.

Qualifications

• Excellent verbal and written communication skills with the ability to clearly articulate ideas, outreach messages, and campaign strategies.
• Comfortable working independently with minimal supervision while confidently taking initiative.
• Fluent in speaking, reading, and writing English; able to communicate across diverse audiences with cultural sensitivity.
• Creative thinker who can contribute new ideas, explore growth opportunities, and not simply complete assigned tasks.
• Able to critically examine marketing areas for improvement, including calendar management, campaign structure, and outreach strategies.
• Confident in giving presentations or proposals for marketing ideas, partnership strategies, or outreach campaigns.
• Proficient with digital tools such as Squarespace, Canva, basic video editing platforms (CapCut, Adobe Rush, etc.), and marketing automation tools.
• Comfortable using team management apps like Connecteam to collaborate and track progress.
• Strong understanding of SEO principles and ability to apply them in content, website updates, and campaign development.
• Ability to conduct research, organize outreach efforts, and manage outreach pipelines consistently.

• Currently enrolled in or recently completed a degree or certificate program in Marketing, Communications, Public Relations, Digital Media, Mental Health, Psychology, Social Work, or a related field.
• Relevant coursework or self-taught knowledge in digital marketing, outreach, content creation, or mental health awareness is welcome.

• Prior internship, volunteer experience, or project-based work in marketing, outreach, graphic design, website management, or similar fields preferred but not required.
• Experience (formal or informal) working with mental health, wellness, social services, or community organizations is a plus.
• Familiarity with mental health care systems, common gaps in access, and the importance of culturally competent care is highly valued.

• Passionate about supporting mental health, increasing access to care, and reducing stigma.
• Reliable, detail-oriented, and able to meet deadlines consistently.
• Growth-minded, adaptable, and open to feedback.
• Comfortable learning independently and willing to explore creative marketing approaches.