Order Fulfillment Officer (Homebased)

Published

**Job Summary

**Our AU client is looking for an a Fulltime homebased Order Fulfillment Officer for their Furniture Business.

**Job Description

****About us

**Outsourced.ph is a leading ISO certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where all staff can thrive. As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and development, work-life balance, and the chance to share your passion with a team of over 1000 talented professionals.

**About The Client (AU)

**

  • Started as an upholstery business in Horsham, Victoria (1958)
  • Furniture manufacturing which produced high quality lounge suites for the Australian domestic market (1983)
  • Begins to import its own ranges of fabric; to increase control over quality and supply, and ensure customers were getting value for money (2009)
  • Large year of growth across the board and the client moves to a larger showroom in the CBD of Horsham and develops a rapid interim housing prototype with Summer Foundation. (2019)

Your Primary duties will be ensuring new customer orders are processed, confirmations are sent, **special order materials are ordered.

**

  • Receive orders from Customers and organize them so they are easy to find, none are missed or duplicated.
  • Confirm Receival of orders
  • Check order details & communicate with customer if there are any missing details
  • Enter order into Nexus and/or systems
  • Export order to NetSuite
  • Print Spec Sheet, mark sales order number on the order.
  • Ensure that correct Work orders have been generated from Sales orders
  • Check if special fabric or foam is to be ordered, process PO for required materials if any.
  • Update confirmation with ETA once processed
  • Support with Operations Admin Team with other tasks where time permits. This may include purchasing materials, assisting with production scheduling, invoicing customers.

**Skills/Experience/Qualificiations (REQUIRED)

**

  • Good Communication Skills
  • Able to work well as part of a collaborative team
  • Excellent attention to detail
  • A great attitude and willingness to learn
  • Continuous Improvement Mindset

**Skills/Experience/Qualifications (PREFERRED)

**

  • Prior experience working with modern ERP systems.
  • Prior experience in order processing for customized product.
  • Competency in Microsoft office

**Work Schedule (Day shift)

**

  • Monday to Friday (7AM-4PM/8AM-5PM Manila Time)

**Work Setup (WFH)

**

  • Permanent Homebased
  • Equipment will be provided by Outsourced.
  • Candidates are required to have a stable/reliable internet connection at home with at least 20MBPS for BOTH download AND upload speed.

By clicking on the "I'm Interested" button I hereby allow Outsourced Quality Assured Services, Inc. ("Outsourced") to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.