Our progressive gaming and hospitality client is adding a Manager, Online Analytics, to their team. This role will oversee the strategic evaluation of their social gaming platform performance and Guest engagement to drive brand growth. This role will be responsible for the delivery of insights using data analysis techniques across gaming and social engagement platforms. By translating complex social platform data into actionable business recommendations, this Manager will collaborate with cross-functional leaders to optimize content strategy and maximize platform ROI.

This is a remote, direct hire role with excellent compensation and benefits.

Sorry , no sponsorship is available.

What you will be doing:

Collaborate with the Program Management team and Director, Business Intelligence and Analysis in developing a companywide analysis plan for online, on-prem strategy.
Pro-actively partner with key stakeholders to identify opportunities for enhancing insights and visibility into player behaviors and trends to improve guest experience and increase ROI.
Create analyses on key features related to platform engagement, online purchases and on-property redemption.
Develop and automate recurring reports across various digital online platforms.
Works with operating department management - including Directors and Vice Presidents and communicates information in a clear and concise manner.
Analyze and understand trends and behavior to produce conclusions and recommendations to business stakeholders.
Ability to recognize automation opportunities for descriptive analysis to help focus team efforts on higher-level predictive and prescriptive analysis.
Manage staff and organize department functions in accordance with company guidelines.
Delegate tasks and department assignments or projects, meeting deadlines related to those assignments.
Direct others in completion of a task or assignment. Render advice, and provide
Evaluate the schedule or timelines related to the completion of assignments, while maintaining service and/or product quality.

What you bring to the table:

Bachelor’s Degree in Related Field AND two (2) years Supervisory experience OR Four (4) years’ experience in a management position
Five (5) years’ hands-on experience with querying large steaming data sets via Kafka and Snowflake environments.
Five (5) years of in-depth understanding of e-commerce analytics including DAU, MAU, Monetization Funnel Analysis, Customer Lifetime Value, Customer Segmentation, Churn Prediction and Customer Retention.
Five (5) years’ experience in visualization tool knowledge such as PowerBi or Snowflake StreamLit, having familiarity with report scheduling, multiple data source combinations and extract, load and transfer (ELT) capabilities.
Five (5) years’ experience with coding tools such as SQL, Python, R.
Experience managing direct reports including goal setting, feedback and improvement opportunity communication and one-on-one meeting.