Key Account Manager
This is a remote role. The ideal candidate will be within the NE Territory of the US.
About HMS
We shape the connected world!
HMS Networks makes the World more connected, productive and sustainable. HMS industrial communication products enable millions of machines such as robots, drives and air-conditioners to get connected to software and systems – A necessity to meet the future demands for energy efficiency and sustainability.
Position Summary
The Account Manager is responsible for developing and maintaining strong customer relationships while driving growth within an assigned territory. This role focuses on identifying new business opportunities, supporting customer design and specification efforts, and expanding business through distributor partnerships.
Essential Job Functions
- Identify, target, and secure new end-user accounts within the assigned territory (NY, NJ, DE, PA, MA, ME).
- Drive design and specification initiatives to ensure HMS Networks and Red Lion products are integrated into customer solutions.
- Develop and execute strategic plans to Win, Grow, and Keep accounts.
- Win: Prospect and convert new accounts.
- Grow: Expand business through cross-selling and up-selling.
- Keep: Maintain relationships and ensure ongoing customer satisfaction.
- Collaborate with distributor partners to develop pipeline opportunities and close sales.
- Engage in consultative, technical discussions to understand client challenges and propose tailored networking and communication solutions.
- Work closely with technical support and product teams to deliver end-to-end customer value.
- Work with Marketing teams to implement campaigns, attend trade shows and
- Maintain accurate records of activity, pipeline, and forecasts in CRM.
Minimum Requirements
- Bachelor’s degree in Engineering, Business, or related field (or equivalent experience).
- 2–5+ years of sales experience in Industrial Automation, Industrial Networking, or similar technical solution sales.
- Demonstrated ability to develop new business opportunities and successfully close sales.
- Experience working with and through distributors and channel partners.
- Strong technical aptitude and ability to discuss industrial networking, communication protocols, and automation systems with customers.
- Excellent communication, negotiation, and presentation skills.
- Self-motivated, goal-oriented, and comfortable managing a multi-state territory.
Travel
- Estimated 50%
HMS Networks provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HMS Networks complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.