Junior Project Manager

Job Title: Project Manager – Intermediate (9855)

Work Location: Columbia, SC 29201 100% Remote (Must reside in Lower 48 States)

Work Hours: EST Time Zone

Duration: 6 Months (Possibility of Extension)

Interview Process: 1 Round – MS Teams

Scope of Work

This position supports multiple Medicaid-related IT projects and operational activities. The selected candidate will collaborate with internal teams, executive leadership, and stakeholders to ensure incident resolution, compliance, and project coordination

Key Responsibilities

• Split time between Incident Management and Project Coordination functions

• Acknowledge, classify, and escalate incidents based on defined severity levels

• Lead coordination efforts for Severity 1 / Major Incidents

• Provide timely stakeholder communications during major incidents

• Coordinate cross-functional technical teams to restore system operations

• Prepare and distribute After Action Review documentation to leadership and executives

• Maintain weekly status reports for all open incidents

• Ensure compliance with incident management processes

• Act as liaison between Project Manager and cross-functional teams

• Conduct weekly meetings related to security risks and operational impacts

• Present production-impacting Change Requests to the Change Advisory Board (CAB)

• Build strong working relationships with Clemson MITS and DHHS project staff

Required Skills (Must Have)

• 5+ years of experience as a Project Manager

• 5+ years of experience with MS Project

• 5+ years of experience with MS Visio

• 5+ years of experience working in Waterfall methodology

• 3+ years of experience with BMC Footprints Ticketing System

• 3+ years of experience supporting Medicaid Healthcare eligibility systems

• 3+ years of experience with release coordination

Preferred Skills

• Experience with Incident Management

• Experience with PowerBI

• Experience with SQL

• Bachelor’s Degree

• ITIL Certification