E-commerce Wayfair Operation Specialist
At E-Trink Global, we create and scale international brands while managing end-to-end e-commerce operations across global marketplaces for more than 10 brands.
As part of our continued growth, we are looking for a Global Wayfair Operations Specialist to take ownership of our marketplace operations and play a key role in expanding our cross-border e-commerce business.
If you’re looking to join a fast-growing, dynamic team and take your international e-commerce career to the next level, we’d love to hear from you.
This role offers hands-on experience across multiple marketplaces and exposure to different cross-border e-commerce models, with a strong focus on Wayfair.
- Title: Wayfair Operations Specialist
- Location: Remote (Open to candidates across the United States)
- Manage brands and product listings on global marketplaces, primarily Wayfair
- Prepare SEO-compatible product titles, descriptions, and tags in line with the Wayfair algorithm, and perform optimizations to improve performance
- Manage the listing process of new products and carry out improvement activities for existing products
- Plan and execute communication with customers and marketplace management
- Conduct data-driven analyses to increase sales performance and identify growth opportunities through keyword optimization, pricing strategies, and competitor analysis
- Analyze Wayfair advertisements and manage advertising campaigns
- Track daily and periodic metrics (such as sales, conversion rates, store rating, customer reviews, and account health) and take necessary actions
- Plan and execute Castlegate operations
- Manage stock, order, and operational processes in coordination with relevant teams
- Follow marketplace regulations, algorithm updates, and new features, and adapt them to current operations
- Develop strategies to advance our brands by analyzing market trends and customer behavior
- Support the integration of new brands and products into marketplaces in line with our company’s growth strategies
- Develop new product ideas and contribute to SKU expansion for our existing brands
- Conduct benchmarking studies for existing products and provide coordinated feedback with the design team
- Take on roles in different processes of e-export activities
- Minimum 3 years of experience in product management, brand management, or e-commerce operations
- Minimum 3 years of international e-commerce experience
- Proven experience managing Wayfair seller accounts
- Strong analytical mindset with the ability to balance commercial and operational priorities
- Bachelor’s degree in Business, Marketing, Management, Data Science, or a related field (or relevant e-commerce training)
- Strong problem-solving skills and a high sense of ownership
- Excellent written and verbal communication skills
- Fluent in English (advanced level required)
- Ability to work in a fast-paced, high-volume operational environment
- Proficiency in marketplace tools, ERP systems, and Excel / Google Sheets
- Knowledge of Python, Excel VBA, Power BI, or similar tools is a plus
At E-Trink Global, this is more than just a job—it’s an opportunity to build your career in global markets.
You’ll be part of a dynamic, international team and play a direct role in scaling brands across the world’s leading marketplaces.