Overview

Social House, Inc.® is an award-winning Digital Growth Agency helping brands grow through culturally relevant strategy, content, influencers, and paid media. We operate in a fast-paced, highly structured environment where accountability, ownership, and operational excellence are essential to scale.

As Social House continues to grow, the complexity of our people operations, contracts, governance, and compliance increases. The Director of Contracts, People, & Compliance plays a critical role in ensuring the company runs smoothly behind the scenes, protecting the business, enabling leadership, and creating operational clarity across teams.

This role owns the day-to-day execution of corporate administration, contracts management, Human Resources operations, and compliance. Reporting directly to the CFO, this position acts as a trusted operational partner, reducing leadership involvement in execution while ensuring accuracy, consistency, and risk awareness across all people and governance-related functions.

This role requires exceptional attention to detail, strong judgment, comfort working with sensitive employee, legal, and financial information, and the ability to operate independently within established systems and approval structures.

The breakdown is roughly 70% Contracts & Compliance / 30% Human Resources.

Job Description

The Director of Contracts, People, & Compliance is responsible for owning and executing the operational foundation of corporate governance, contracts, Human Resources, and compliance. This role manages systems, workflows, documentation, and calendars end-to-end, ensuring the company remains compliant, organized, and protected as it scales.

You will work cross-functionally with Finance, Operations, Sales, IT, outside counsel, and leadership to anticipate risks, organize complex information into clear systems, and ensure consistent execution across departments.

This role is an execution-heavy, senior operational role with meaningful responsibility and accountability.

Responsibilities

The following is a summary of general job responsibilities, this summary is not all-inclusive and may be broadened or changed to meet changing business needs.

Contracts & Legal Document Management

Manage the full lifecycle of contracts including MSAs, SOWs, NDAs, contractor agreements, offer letters, and production-related agreements.
Review contracts for accuracy, completeness, and risk prior to CFO signature.
Ensure contracts are executed, stored, named, tracked, and accessible according to company standards.
Maintain and update contract templates in coordination with the CFO and outside counsel.
Flag legal, financial, or operational risks and prepare summaries for CFO review.

Employee Policies & Company-Wide Document Governance

Coordinate the annual / as-needed review and update of employee-facing policies and the Policy Handbook.
Monitor regulatory and compliance changes that may require policy updates.
Draft, organize, and manage policy updates ensuring accuracy, clarity, and alignment with company operations.
Manage policy publishing, version control, employee acknowledgements, and archival.
Ensure policy updates are communicated clearly to employees and leadership.

Corporate Governance, Compliance & Insurance

Maintain corporate records including bylaws, resolutions, board materials, and entity filings.
Manage required corporate filings such as Statements of Information and business licenses.
Own the corporate compliance and renewal calendar including insurance, certifications, trademarks, and regulatory obligations.
Coordinate insurance renewals, COI requests, and production or event insurance coverage.
Serve as the primary operational liaison to outside counsel and insurance brokers.

HR Operations & Foundations

Own day-to-day HR operations in compliance with California employment laws and company SOPs.
Administer HR, compliance, contract, and workflow systems in accordance with company standards.
Maintain HR calendars, recurring compliance tasks, and reporting cadence.
Ensure continuity and accuracy of HR documentation at all times.

Recruitment & Hiring Support (Employees & Contractors)

Coordinate recruiting workflows for approved employee roles, including job descriptions, interview coordination, documentation, and offer routing.
Support hiring managers with candidate intake and hiring documentation.
Prepare and route employee offer letters for CFO approval and execution.
Initiate background checks and ensure completion of required hiring documentation.
Build, maintain, and refresh a vetted contractor and freelance bench across key disciplines.
Ensure contractors are vetted, approved, rate-confirmed, onboarded, and compliant.
Partner with department leads to anticipate staffing needs and proactively identify talent gaps.

Onboarding, Offboarding & Employee Lifecycle

Execute onboarding workflows triggered by signed offer letters and contracts.
Coordinate onboarding with Operations, IT, and Finance.
Administer voluntary and involuntary offboarding processes in compliance with California law.
Ensure final documentation, access removal, and record retention are completed accurately.

Performance Management & Employee Relations

Administer performance review cycles and maintain documentation.
Support managers with performance documentation and performance improvement plans.
Serve as a first point of contact for employee relations concerns.
Escalate sensitive or high-risk matters to the CFO and outside counsel as required.
Maintain confidentiality standards.

Compensation, Benefits & Payroll Coordination (HR Side)

Administer benefits enrollment, life events, and open enrollment processes.
Prepare and route payroll-impacting changes using approved workflows.
Coordinate payroll inputs with Finance; Finance retains responsibility for payroll execution.
Maintain compensation and benefits documentation in HR systems.
Partner with Finance to administer employee compensation programs, including base pay changes, bonus structures, and long-term incentive plans (LTIPs), in accordance with approved compensation frameworks and leadership approvals.

Records Management & Information Architecture

Own the organization, naming conventions, storage structure, and archival of company records.
Ensure corporate, legal, HR, and administrative records are accurately stored and audit-ready.
Maintain clear distinctions between active, archived, and historical records.
Partner with IT and the CFO to manage access controls and restricted materials.
Proactively identify disorganization, duplication, or risk within file systems and implement improvements.

Qualifications

8–12+ years of progressive experience in HR, corporate administration, legal operations, or related roles.
Strong working knowledge of California employment laws and compliance requirements.
Experience managing HR operations end-to-end.
Proven experience reviewing and managing contracts and corporate documentation.
Exceptional organizational skills and attention to detail.
High level of discretion handling sensitive employee, legal, and financial information.
Strong written communication skills with the ability to summarize complex information clearly.
Ability to operate independently, prioritize competing deadlines, and escalate issues appropriately.
Experience with modern HRIS, contract management, and workflow tools.

Nice to haves:

Paralegal / JD / PHR / SPHR or educational equivalent.
Gusto certified.
Recruiting experience for marketing agencies.
Expert in Microsoft Word.

Additional Information

Reports to: CFO
Experience: Senior-Level
Functions: Corporate Administration, Contracts, Human Resources, Compliance
Location: Remote (California-based required)
Growth: Sr. Director of Contracts, People, & Compliance, VP, Contracts, People, & Compliance

New Hire Expectations

WITHIN 1 MONTH, THIS PERSON WILL

Complete onboarding across HR, Finance, Operations, Sales, and IT to understand how Social House operates and where People, Contracts, and Corporate Operations intersect.
Gain working proficiency in all core systems.
Review all existing HR SOPs, workflows, contracts, policies, compliance calendars, insurance records, and governance documents.
Conduct an audit of employee records, contractor documentation, contract storage, and corporate files to identify gaps, risks, or inconsistencies.
Establish working rhythms with the CFO and key cross-functional partners.
Begin executing HR operations, contract intake, and documentation management with CFO oversight.

WITHIN 2 MONTHS, THIS PERSON WILL

Independently execute day-to-day HR operations including onboarding, offboarding, benefits administration, and performance documentation in compliance with California law.
Manage contract preparation, review, routing, execution coordination, storage, and tracking across all contract types.
Own the organization, naming conventions, and storage structure of HR, legal, and corporate records, ensuring files are accurate and audit-ready.
Fully manage HR compliance calendars, mandatory trainings, policy acknowledgements, and recurring governance tasks.
Serve as the primary operational point of contact for employee relations matters, escalating sensitive issues appropriately.
Support the CFO by preparing summaries, risk flags, and recommendations prior to approvals or escalations.

WITHIN 3 MONTHS, THIS PERSON WILL

Run People Operations, Contracts Management, and Corporate Compliance end-to-end with minimal oversight.
Fully own the corporate compliance and renewal calendar including insurance, certifications, filings, and policy reviews.
Maintain a reliable, vetted contractor and freelance bench aligned to operational needs.
Ensure all employee-facing policies and company-wide documents are current, version-controlled, acknowledged, and accessible.
Reduce leadership involvement in routine execution, reserving approvals for high-risk or strategic decisions.
Ensure systems, records, SOPs, and workflows are continuity-safe and not dependent on institutional knowledge held by a single individual.

Director of Contracts, People & Compliance