We are looking for a motivated and detail-oriented Customer Service Representative to join our team on a contract basis. This short-term position involves supporting a high-volume outreach project aimed at gathering essential identification data from a global customer base. This is a remote role requiring exceptional communication skills and the ability to meet performance targets in a fast-paced environment.

Responsibilities:
• Conduct outbound calls to customers, following established scripts and communication guidelines.
• Request and gather identification numbers from customers with accuracy and professionalism.
• Record collected data into designated tracking systems or forms.
• Maintain detailed and organized logs of daily call activities.
• Achieve daily outreach volume goals while ensuring quality interactions.
• Adapt to the needs of a global customer base, maintaining professionalism and cultural sensitivity.
• Collaborate with team members to meet project deadlines and objectives.
• Ensure compliance with company protocols and standards during customer interactions.
• Utilize provided tools and resources effectively to streamline outreach activities.
• Proficiency in spoken English with clear and detail-oriented communication skills.
• Previous experience in customer service, call center, or similar outreach roles.
• Ability to consistently follow structured scripts and communication protocols.
• Strong attention to detail and accuracy in data entry tasks.
• Reliable high-speed internet connection and remote work setup.
• Comfortable working in a performance-driven environment with repetitive tasks.
• Self-motivated and organized, capable of managing responsibilities independently.
• Availability to work throughout the 4–6 week project duration.
TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.