Company Description

We suggest you enter details here.

Role Description

This is a contract-based remote role for a Customer Service Agent. The Customer Service Agent will handle daily tasks that include addressing customer inquiries, resolving issues, and providing support through various communication channels like email, phone, or chat. The role requires maintaining a professional and empathetic approach to enhance customer satisfaction and ensure a positive customer experience.

Qualifications

Experience in Customer Service, Customer Support, and Customer Satisfaction
Proficiency in providing a positive Customer Experience and managing client interactions effectively
Strong problem-solving skills, communication abilities, and attention to detail
Ability to work efficiently in a remote, contract-based work environment
Familiarity with CRM tools and software is an advantage
High school diploma or equivalent; further education or certifications in customer relations or communication are a plus