Remote Customer Experience Associate – Entry-Level | Nationwide

Sector: E-commerce & Digital Services

Salary: £12.50 – £14.50 per hour

About the Role

Join a fast-growing e-commerce brand’s support team as a Customer Experience Associate. You’ll be the friendly first point of contact, helping customers resolve queries and delivering top-notch service—all from the comfort of your home.

Key Responsibilities

Respond to customer enquiries via chat and email
Troubleshoot basic order or service issues
Document interactions and ensure customer satisfaction
Collaborate with internal teams for resolution

What We’re Looking For

Clear written communication
Patient and people-first approach
No experience necessary – full training provided
Must be UK-based with stable internet

Perks & Benefits

Flexible remote shifts
Entry-level friendly
Opportunities for growth into CX or Ops
Supportive digital team culture

Apply Now to start your career in remote customer service!

Remote Customer Experience Associate – Entry-Level | Nationwide