Company Overview

MUUD Health is a multifaceted mental health practice that promotes wellness using holistic mental health care. Since its founding in 2018, MUUD has been committed to improving performance in both health and profession through the integration of evidence based medicine, therapy, mental fitness coaching, and innovative technology. Our work environment is one of trust and creativity.

Job Description

The Healthcare Program Manager will be responsible for the management and coordination of our mental health program. This position will also oversee administrative duties by way of facilitating the company’s administrative workflows including scheduling, client communications/correspondences, client recruitment and retention effort and providing customer service and quality improvement initiatives whenever necessary. The ideal candidate must be able to manage and organize a wide range of administrative tasks, communicate efficiently, work well in a dynamic environment with changing priorities and has a great attitude towards supporting others. This position reports to the Healthcare Director.

Responsibilities Include, But Are Not Limited To

Management of various inboxes, calendars, contacts, etc.
Extensive Scheduling of meetings and appointments
Manage, maintain, develop clinical administrative materials including marketing collateral, SOPs, assets, etc
Manage retention or current clients and recruitment of new clients
Maintaining an always-current awareness of policies and protocols
Daily communications among clients and other administrators

The ideal candidate has

Built a client recruitment and retention strategy
Clinical Marketing experience such as social media and newsletters
Professional experience as a healthcare clinical administrator
Professional experience in an outpatient setting
Experience in mental healthcare
A strong sense of responsibility with a highly motivated & positive attitude
Completed or currently in the process of obtaining a Bachelor's Degree
An ability to convey sensitive information with tact
Excellent organizational & interpersonal skills
Experience with website builders (such as Squarespace)
High level of proficiency in all google softwares (drive, docs, gmail, google calendar, etc.)
Proactive communication skills
Initiative and creativity
The ability to adapt quickly to change
The ability to thrive in a team environment

Terms of Employment:

This is a part time, fully remote, contracted position with pre-scheduled meetings. Offering up to 10 hours per week with competitive pay.

The candidate must be located on the west coast (PST local time).

Clinical Operations program coordinator