JOB DETAILS BELOW:

Job Title: Case Management Coordinator

Location: 100% remote / Work from Home

Hours: 40hrs/Week

Pay Range: $28-29.00/hr on W2

SHIFT: Monday-Friday 8:00 am-5:00 pm (CST)

Description:

Help us Elevate our patient care to a whole new level! Join our team as an industry leader in serving dual eligible populations by utilizing best-in-class operating and clinical models.
You can have life-changing impact on our members who are enrolled in Medicare and Medicaid and present with a wide range of complex health and social challenges.
With compassionate attention and excellent communication, we collaborate with members, providers, and community organizations to address the full continuum of our members’ health care and social determinant needs. Join us in this exciting opportunity as we grow and expand to change lives in new markets across the country.

Responsibilities:

The Case Management Coordinator utilizes critical thinking and judgment to collaborate and inform the case management process, The Case Management Coordinator facilitates appropriate healthcare outcomes for members by providing assistance with appointment scheduling, identifying and assisting with accessing benefits and education for members through the use of care management tools and resources.
Through the use of care management tools and information/data review, conducts comprehensive evaluation of referred member’s needs/eligibility and recommends an approach to case resolution and/or meeting needs by evaluating member’s benefit plan and available internal and external programs/services.
Provide comprehensive Healthcare Management Services to facilitate appropriate healthcare treatment, effectively manage healthcare costs and improve healthcare program/operational efficiency involving clinical issues.

Experience:

Case management and discharge planning experience preferred
2 years’ experience in Behavioral Health, Social Services or appropriate related field equivalent to program focus
Managed Care experience preferred
Confidence working at home/independent thinker, using tools to collaborate and connect with teams virtually
Excellent analytical and problem-solving skills
Effective communications, organizational, and interpersonal skills, Ability to work independently
Proficiency with standard corporate software applications, including MS Word, Excel, Outlook and PowerPoint, as well as some special proprietary applications.
Efficient and Effective computer skills including navigating multiple systems and keyboarding

Education:

Bachelor's degree in Behavioral Health or Human Services REQUIRED (Psychology, Social Work, Marriage and Family Therapy, Counseling, etc.) or Non-Licensed Masters-Level clinician.