Booking Coordinator
Company Description
Mid-American Language Services is a leading national provider of legal and medical translators and interpreters, offering services in over 350 languages. The company specializes in connecting clients with highly qualified professionals, including court-certified, court-registered, healthcare-certified, and medical-certified interpreters. With a strong commitment to quality and precision, Mid-American Language Services supports communication across diverse linguistic needs. Join a team dedicated to bridging language barriers in critical industries.
Role Description
This is a remote contract role for a Booking Coordinator. The Booking Coordinator will be responsible for scheduling and coordinating appointments for interpreters and translators, managing client communication, and maintaining accurate scheduling records. The role requires maintaining effective relationships with clients, ensuring that projects are assigned to the appropriate professionals, and addressing client inquiries and concerns in a timely manner.
Qualifications
Mid-American Language Services is a leading national provider of legal and medical translators and interpreters, offering services in over 350 languages. The company specializes in connecting clients with highly qualified professionals, including court-certified, court-registered, healthcare-certified, and medical-certified interpreters. With a strong commitment to quality and precision, Mid-American Language Services supports communication across diverse linguistic needs. Join a team dedicated to bridging language barriers in critical industries.
Role Description
This is a remote contract role for a Booking Coordinator. The Booking Coordinator will be responsible for scheduling and coordinating appointments for interpreters and translators, managing client communication, and maintaining accurate scheduling records. The role requires maintaining effective relationships with clients, ensuring that projects are assigned to the appropriate professionals, and addressing client inquiries and concerns in a timely manner.
Qualifications
- Proficiency in Communication and Customer Service to engage with clients and address inquiries effectively.
- Strong Organization and Time Management skills for managing schedules and administrative tasks efficiently.
- Experience in Sales or Training, and the ability to promote services to clients or train team members as needed.
- Attention to detail, problem-solving skills, and the ability to work independently with minimal supervision.
- Familiarity with the translation and interpretation industry is a plus.
- Proficiency in using scheduling tools and software applications.