Company Description

Optimum Strategy is a Kansas City-based firm that supports healthcare organizations nationwide by transforming patient feedback and online reviews into meaningful growth. The company is a leader in review management, patient experience analytics, and reputation performance strategies for multi-provider physician groups and other growth-oriented healthcare organizations. With a focus on improving provider visibility and strengthening patient loyalty, Optimum Strategy delivers actionable insights that drive measurable practice success. The company's process-driven approach empowers healthcare leadership teams to build trust and enhance their reputation.

Role Description

This is a full-time remote role for an Appointment Setter. The Appointment Setter will be responsible for contacting potential clients, scheduling appointments, coordinating meetings, and managing calendars efficiently. The role involves supporting lead generation efforts, maintaining effective communication with prospects, and providing exceptional customer service to ensure a seamless experience.

Qualifications

Proficiency in Setting Appointments and Appointment Scheduling to ensure efficient coordination and time management
Strong skills in Lead Generation to identify potential clients and contribute to business growth
Excellent Communication skills to engage with clients and prospects professionally and effectively
Exceptional Customer Service skills to provide a positive and supportive experience for all stakeholders
Ability to work independently in a remote setting and maintain organized workflows
Previous experience in a healthcare or customer-centric environment is a plus
High school diploma or equivalent education required; additional certifications in customer service or appointment scheduling are advantageous