Job Title: Remote Administrative Assistant

Position Description

Are you a highly organized, detail-oriented professional with a passion for streamlining processes and coordinating across teams? We are seeking a Remote Administrative Assistant to support our growing operations. This role is pivotal in ensuring efficient collaboration, timely task execution, and effective information management across multiple departments.

With opportunities for career growth and professional development, this position is ideal for a proactive, dependable individual ready to thrive in a dynamic, fast-paced environment.

About the Company

Our client is a leading provider of innovative SaaS solutions, specializing in CRM, telephony, and marketing tools that seamlessly integrate into various industry ecosystems. They are committed to streamlining complex operations, ensuring that business applications run smoothly and efficiently. Their mission is to empower businesses by simplifying processes and delivering advanced fintech solutions that drive growth and success.

Availability

Work Schedule: Full-Time, Remote
Training Period: Part-time for the first two weeks (schedule to be coordinated).
Monday to Friday, 10:00 AM – 6:00 PM Eastern Time (40 hours/week).

Key Responsibilities

As an Administrative Assistant, you will:

Data Coordination and Management: Gather analytics from campaign teams, organize information, and ensure timely reporting to support decision-making.
Meeting and Schedule Management: Organize meetings, manage schedules, and ensure appropriate follow-ups with clients and teams.
Task Tracking: Monitor progress on tasks, maintain clear communication with stakeholders, and provide reminders for deadlines and deliverables.
Information Organization: Develop efficient systems for storing and accessing key data using tools like Google Sheets and Box.com.
Administrative Support: Handle a variety of general administrative tasks, including coordinating calls and preparing documents.
Cross-Functional Coordination: Act as a liaison between departments, facilitating communication and resolving operational bottlenecks.

Required Qualifications and Skills:

4+ years in a similar administrative or operations role, with a preference for experience in high-pressure environments.
Strong organizational, multitasking, and prioritization skills.
Excellent communication skills with a focus on clarity and professionalism.
Basic technical proficiency in tools such as Google Workspace (Sheets, Meet), Box.com, and email platforms.

Language Requirement:

English proficiency at C2 level (must be fluent).

Preferred Skills and Traits

Adaptability: Thrive in a fast-paced environment, managing multiple priorities with ease.
Problem-Solving: Dependable with an analytical mindset and a proactive approach to challenges.
Resilience: Maintain composure under pressure and handle unexpected situations with grace.
Flexibility: Available for occasional after-hours tasks when needed.
Interpersonal Skills: Personable, dependable, and skilled at fostering positive relationships.

Compensation and Benefits

Salary: Paid in USD or local currency, based on your preference.
Bonuses: Discretionary, performance-based bonuses offered annually.

Company policies:

Paid Time Off:

10 days of PTO per year (after three months of employment).
3 paid holidays: Christmas, New Year’s, and Fourth of July.

Other Policies:

Unlimited unpaid sick leave with a doctor’s note.
Unpaid leave available with prior coordination.
Meal Breaks: Flexible, included within paid hours.
Licenses Provided: Necessary tools and software (e.g., phone systems) are covered.

This is a fully remote position. Applicants should have access to a stable internet connection and the necessary equipment for remote work.

If you are ready to bring your expertise, organizational skills, and enthusiasm to our team, we would love to hear from you!