Administrative and Billing Specialist

Company Description

At Anyone's Journey, we are dedicated to helping clients develop a healthier relationship with food. With an individualized approach and a commitment to fostering meaningful relationships, we aim to promote positive behavior changes. We provide a friendly and non-judgmental environment that encourages individuals to critically examine their thoughts about food, weight, and overall lifestyle. Our work is centered on creating supportive spaces for sustainable growth and well-being.

Role Description

This is a full-time remote role for an Administrative and Billing Specialist. The role includes managing daily administrative tasks, ensuring efficient billing processes, and maintaining accurate financial records. Responsibilities also include handling client inquiries, providing excellent customer service, and coordinating with internal teams to support the organization’s objectives. The specialist will also perform general office duties and ensure compliance with organizational policies and procedures.

Qualifications

  • Strong Communication and Customer Service skills to effectively interact with clients and team members
  • Analytical and Finance skills with the ability to manage billing, financial records, and data analysis
  • Proficiency in Administrative Assistance to handle scheduling, organization, and general office tasks
  • Attention to detail, time management, and the ability to work independently in a remote environment
  • Familiarity with billing software, financial systems, and basic accounting principles is a plus
  • Prior experience in healthcare, wellness, or a related field is beneficial


Virtual Assistant Responsibilities:

  • Contacting insurance companies to verify coverage for nutrition services
  • Assistance with denied insurance claims
  • Calculating employee hours for payroll
  • Reach out to other clinics to market our services
  • Create handouts for marketing purposes
  • Organize correspondence and answer emails
  • Handle confidential employer, employee, and client information
  • Assistance with tracking client referrals/retention, claims, and expenses
  • Organize electronic filing systems
  • Streamline processes for the practice to be more efficient
  • Manage social media account(s) and replies (minimal)
  • Prepare and create PowerPoint presentations and materials as needed; research materials and sources for presentations (minimal)

Virtual Assistant Requirements and Qualifications:

  • 1+ year experience as a Virtual Assistant or relevant role
  • Knowledge with medical billing/insurance
  • Strong customer service skills
  • Caring and compassionate demeanor
  • Experience with Google Workspace (formerly G Suite) and Google Doc/Sheets
  • Excellent time management and organizational skills
  • Self-directed and able to work without supervision
  • High school diploma or equivalent; college education preferred


Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

  • Retirement matching
  • Life insurance
  • Paid time off

Work Location: Remote