Operations Analyst, Entry Level (Remote)

Job_Summary:

Global Payments is a company that empowers simple, fast, secure payments for everyone. They are seeking a Payment Operations Analyst who will analyze supplier networks, produce client-facing reports, and deliver insights on business performance while collaborating with various stakeholders.

Responsibilities:

• Create informative and interactive data analysis, including customer-facing visualization, using analytics tools such as Sigma Computing, as well as MS Excel and Google Sheets

• Creating and maintaining churn analysis and reporting

• Manage monthly revenue reporting routines, including QA and reconciliation of revenue reporting and timely submission to Finance

• Collaborate with internal business partners to understand requirements and conceive solutions that enable decision making, including but not limited to, weekly/monthly/quarterly performance metric reporting, team scorecards/dashboards, operational performance KPI’s, financial reporting and customer-facing materials

• Analyze data trends and patterns to identify revenue growth opportunities, areas of risk, as well as areas for improvement and operational efficiencies

• Gather, analyze, prepare and summarize recommendations for financial plans, trended future requirements and operating forecasts

• Deliver timely monthly/quarterly updates to leadership on business performance, trends, and insights

• Develop, interpret and implement financial concepts for financial planning and control

• Execute ad-hoc analysis and reporting

• Other duties as required to support the success of MineralTree and our customers

Qualifications:

-Required:

• Bachelor’s degree in a relevant field (e.g. Business Administration, Computer Science, Analytics, Finance) or equivalent practical experience

• 2 + years of relevant experience in business operations, finance operations, sales operations, or related fields, preferably in the financial services, fintech or software (SaaS) industry

• Professional experience working with end-users to meet business needs

• Proven experience in operations analysis and reporting with strong proficiency in spreadsheet tools, particularly Excel and Google Sheets (e.g. advanced formulas, pivot tables, macros, data validation)

• Excellent analytical skills with the ability to interpret complex data and provide actionable insights

• Performance tracking and forecasting

• Experience developing and interpreting churn analysis

• Proven experience with creating visually appealing and consumable analysis, reports and executive dashboards

• Critical thinker with strong problem-solving abilities, and a meticulous attention to detail with the ability to identify and resolve data discrepancies

• Experience handling large amounts of data including data from diverse sources that must be transformed to conduct analysis

• Ability to comprehend and clearly communicate complex concepts in a fast-paced, dynamic environment and provide strong documentation

• Proven ability to work independently, and self-motivated with the ability to prioritize across multiple workstreams, manage multiple projects simultaneously, and meet deadlines

-Preferred:

• Experience with Tableau or Sigma Computing, SQL, MS Access a plus

• Working understanding of the Commercial Card/B2B payments eco-system a plus

Company:

At Global Payments (NYSE : GPN), we empower simple, fast, secure payments for everyone.