Insurance Services Supervisor - Remote
Job Details
Description
Position Overview
Support our healthcare partners & help them thrive at Meduit! The Insurance Supervisor manages the day-to-day operations by guiding and leading staff serving as a leadership point person. Responsible for monitoring productivity & promoting timely completion of billing functions, leverages expertise in billing practices by maintaining a comprehensive knowledge of payer compliance practices, providing necessary education & feedback as necessary. This position is responsible for personnel development, implementing & maintaining business office policies & coaching their team.
The ideal candidate should have experience organizing work groups, coaching employees, monitoring progress, enforcing rules, and ensuring quality compliance. They must also possess strong communication and leaderships skills as well as the ability to resolve workplace issues effectively. The Supervisor will be excited about guiding, training, and supporting their team members and is highly motivated to help our company fulfill its larger mission. The successful candidate will be people-centered, supportive and flexible to get the most of his/her team. You should also be a natural leader that’s focused on inspiring employees to own their work and deliver better results.
Key Responsibilities
Meduit was born out of a drive for excellence and a passion for improving revenue cycle management (RCM) for healthcare organizations and the patients they serve. To achieve our goal, we need you! Employees are the cornerstone of our success. As one of the nation’s leading RCM solutions companies, we partner with hospital and physician practices in 48 states to provide excellent and compassionate patient engagement. We focus on the payments so our clients can focus on their patients, by living our core values: Integrity, Teamwork, Continuous Improvement, Client-Focused, and being Results-Oriented. You can find out more about Meduit at www.meduitrcm.com.
Meduit is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, military status, genetic information, sexual orientation, marital status, domestic violence victim status or status as a protected veteran or any other federal, state, or local protected class.
Description
Position Overview
Support our healthcare partners & help them thrive at Meduit! The Insurance Supervisor manages the day-to-day operations by guiding and leading staff serving as a leadership point person. Responsible for monitoring productivity & promoting timely completion of billing functions, leverages expertise in billing practices by maintaining a comprehensive knowledge of payer compliance practices, providing necessary education & feedback as necessary. This position is responsible for personnel development, implementing & maintaining business office policies & coaching their team.
The ideal candidate should have experience organizing work groups, coaching employees, monitoring progress, enforcing rules, and ensuring quality compliance. They must also possess strong communication and leaderships skills as well as the ability to resolve workplace issues effectively. The Supervisor will be excited about guiding, training, and supporting their team members and is highly motivated to help our company fulfill its larger mission. The successful candidate will be people-centered, supportive and flexible to get the most of his/her team. You should also be a natural leader that’s focused on inspiring employees to own their work and deliver better results.
Key Responsibilities
- Full working knowledge of billing and insurance collections and terminology: including government and non-government regulations for hospital and physician-based entities
- Assist in implementing best practices and processes to maximize revenue and collection abilities
- Participate in problem solving for clients to best meet performance targets
- Participate in monitoring of key performance indicators (KPIs) that provide insight to the daily operations, assure effectiveness, and guide continuous improvement
- Ensure projects meet and exceed client expectations
- Escalate and communicate timely to appropriate leadership any issues and/or concerns related to the client performance, and internal staff performance and quality
- Participate in hiring and management of staff, overseeing competencies and performance expectations
- Communicates with leadership ensuring processes are properly managed and staffing needs are appropriately allocated to each project
- Participates in the preparation of month-end reporting to clients
- Communicate regularly with leadership regarding client performance
- Support and mentor team and staff using excellent interpersonal skills
- Model company values on an ongoing basis
- Departmental KPIs, design and use to maximize performance
- Client performance, satisfaction, and profitability
- Financial results
- High school diploma or GED
- 5+ years experience with healthcare transactions such as billing, insurance follow up, both government and non-government, hospital and physician, denials management, underpayments/zero payments, and other revenue cycle functions
- 1-2 years of Supervisory or Leadership experience
- Experience using common EHR systems, such as Epic, MEDITECH, Cerner, or Athena
- Associates or undergraduate degree in business administration, health care administration, or other relevant field of study
- FQHC Experience
- Pay: $56,000 - $62,400 per year + team performance incentives
- Schedule: 8am-5pm Central Time Zone, Monday - Friday
- Location: Remote
- Anticipated start date: 01/05/2025
- Internet Speed Test: Download speed of 30MB or higher & upload speed of 10MB or higher are REQUIRED. (you can test your speed here: https://speedtest.net/)
- Background check: As a condition of employment, a pre-employment background check will be conducted.
- Medical, Dental, and Vision insurance
- HSA and FSA available
- 401(K) plans with company match
- PTO and Paid holidays
- Employer paid life insurance and long-term disability
- Internal company growth
Meduit was born out of a drive for excellence and a passion for improving revenue cycle management (RCM) for healthcare organizations and the patients they serve. To achieve our goal, we need you! Employees are the cornerstone of our success. As one of the nation’s leading RCM solutions companies, we partner with hospital and physician practices in 48 states to provide excellent and compassionate patient engagement. We focus on the payments so our clients can focus on their patients, by living our core values: Integrity, Teamwork, Continuous Improvement, Client-Focused, and being Results-Oriented. You can find out more about Meduit at www.meduitrcm.com.
Meduit is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, military status, genetic information, sexual orientation, marital status, domestic violence victim status or status as a protected veteran or any other federal, state, or local protected class.