Catering Call Center- Fully Remote

You must live in Birmingham, AL.

Benefits Offered | Wage Information

• No late nights, no early mornings!
• Flexible Schedule!
• Great Environment!
• The option to get paid daily!
  
  
  

Plus, once you're eligible:

• Medical, Dental, Vision, and Disability Insurance options!
• Paid Time Off potential!
• 401k program with employer match!
  
  
  

We get it – you want a flexible job you’re excited about, co-workers you enjoy, and work you can be proud of. You can find that at Taziki’s. Experience is great, but not required - we can teach you everything you need!

To be eligible for an interview, you must complete the application as well as complete the survey below.

https://go.cultureindex.com/p/D8w9P4LwIIF2Lle49KIp

Job Summary:

• Be a Taziki’s Ambassador to customers for our service, our menu, our story, and our culture
• Ensure you are providing best in class customer service and experience to all of our guests
• Tracking catering issues and following up with customers as needed
• Perform call-in order entry, monitor calls input 3rd party orders and ensure correct delivery scheduling
• Efficiently handle a high volume of incoming calls
• Make recommendations and use suggestive selling with the goal of successfully fulfilling the customer's catering order
• Maximize store delivery schedules for efficiency
  
  
  

Qualifications:

• Must be 21 years of age
• Flexible schedule
• Energetic
• Prior food service experience preferred
• Leadership, guest service, and verbal communication skills with guests/team members
• Ability to thrive in a fast-paced environment, balancing multiple tasks and priorities
• Demonstrate sound decision-making and problem-solving skills
  
  
  

All Employees Must:

• Understand and abide by all company standards and policies (provided in your handbook)
  
  
  

Your Working Conditions/ Hours:

• Monday - Friday
• 8am - 5pm (times may vary slightly)
  
  
  

Your Physical Requirements:

(with or without a reasonable accommodation)

• Standing
• Walking
• Reaching
• Carrying/ Lifting up to 30 pounds
  
  
  

Taziki’s is an Equal Opportunity Employer

This is a remote position.