Auto Liability and GL Claims Adjuster – Remote

  • Location: Linden, MI
  • Type: Q Temps
  • Job #21202

Specialty Insurance provider is looking for a Remote Auto and General liability adjuster for a temporary position. Prefers someone located on the east coast, but comfortable with someone working in central time zone.

Responsible for the oversight and administration of assigned claims, which fall across various lines of business, including GL, Auto,

What You'll Do

  • Manage pending of 125-150 files, many litigated, across multiple lines of business (LOBs).
  • Provide excellent customer service both to internal and external customers
  • Establish and communicate current claims reports to underwriter and management that help recognize and analyze client and program trends/performance
  • Assist management in the analysis of claims to prevent future similar occurrences, with periodic reports on recommendations to assist in the reduction of claims
  • Attend client meetings as warranted and report on any proposed liability claims settlements and developments.

Claims Management

  • Ensure accurate reserves on all files under management
  • Have plan of action at all times for driving files toward closure
  • Be current on claim diaries at all times
  • Be current on electronic mail and respond to all internal and external customers within 24 hours
  • Meet all KPI (Key Performance Indicators) benchmarks as set forth the in goals, e.g., timely reserves, 60-day file touches, timely insured contact, timely reserve reviews, etc.

What We're Looking For

  • Versatility a must: experience handling both Property and Liability claims strongly preferred.
  • Exemplary planning, organizational and time management skills. In short, you must excel at juggling multiple tasks/timelines, and being able to handle claims across multiple LOBs, all while providing excellent customer service both to internal and external customers.
  • Unsurpassed verbal and written communication skills. Every job description lists these two attributes, we really mean it. You will be asked to provide a writing sample.
  • You genuinely care about the quality of your work, and strive daily to generate the best product and results.
  • Bachelor’s Degree or equivalent work experience. Minimum of seven (7) years of experience in handling claims.
  • Carrier experience strongly preferred
  • Advanced knowledge of the state legal systems and applicable statutes
  • Ability to make sound decisions, sometimes with limited information
  • Ability to work as a team player and effectively communicate with peers, team members and management
  • High level of thoroughness and accuracy.
  • Working knowledge of Microsoft applications, including Teams, Word, PowerPoint and Excel.