Accounts Receivable Specialist - 100% Remote Role
Job Title: Accounts Receivable Specialist
Job Location: 100% Remote Role
Shift: Mon thru Fri Hours depend on time zone (generally 08:00 to 04:30PM) local time but flexibility may be needed
Job Duration: 6+ Months with possible chance of extension
Position Summary
Job Location: 100% Remote Role
Shift: Mon thru Fri Hours depend on time zone (generally 08:00 to 04:30PM) local time but flexibility may be needed
Job Duration: 6+ Months with possible chance of extension
Position Summary
- The AR Representative is charged with maximizing cash flow by ensuring that an accurate and complete accounting of each member's balance due is maintained. This position will also be responsible for documenting and executing account reconciliation through potential adjustments and refunds due on the beneficiary's account. The representative will also be monitoring and working payment errors and reversal reports on a weekly basis.
- As an Accounts Receivable Specialist you will be responsible for monitoring the receivables on patient accounts in a long term care setting.
- This role is essential to ensuring patient financial services are handled properly.
- The Accounts Receivable Specialist position is responsible for helping patients understand their pharmaceutical charges and assist in resolving any resident questions or concerns.
- This is a phone based role.
- Serve as customer support for long term care residents, responsible parties and facilities.
- Collect information and verify account specific billing, insurance and coding.
- Update and document customer accounts designated in work campaign.
- Verify accuracy of existing account standing and progress accounts accordingly.
- Conduct outbound calls to reconcile account issues and outstanding account balances.
- Ensure compliance through strict adherence to federal and state laws, as well as company policy.
- Payment processing and post follow-up.
- Participate in corporate campaign strategies to further.
- leadership led initiatives.
- A minimum of 2 years related work experience required Strong verbal and written communication skills required Strong data entry (Excel/Access) and typing skills required Must have an understanding of Accounts Receivable Must be able to work independently as well as the able to work as part of a team Knowledge of Medicare Part D beneficial, but not required.
- Verifiable High School Diploma or GED is required.
- Bachelor's degree in finance, accounting or business is preferred.