Web Analytics Analyst (Remote)


Job Summary:

Are you looking for your next career challenge? We are excited to be recruiting a Web Analyst for the Marketing & Communication (M&C) team. In this role, you will partner with channel owners, strategists, and technologists to improve the digital experience and better connect prospective patients to the world-class care. This role offers a unique opportunity to "lead from the front” - surfacing insights that will help drive our marketing forward, while also serving as a thought-partner as we build strategies for the future.

Job Responsibilities:

Reporting to the Senior Director of Marketing Measurement, Analytics, and Insights, you will:

Serve as a thought-partner for Analytics, Digital Experience, and Product teams; conducting analyses, building reports, uncovering insights, and recommending improvements.

Monitor the health of web performance indicators such as traffic volumes, audience composition, and conversion rates.

  • Deliver content insights that drive understanding and improvement in how our teams write.
  • Assist with ad hoc Web Analytics requests from across Marketing & Communication.
  • Help to manage the integrity of our Web Analytics data by ensuring proper taxonomy and tracking practices are upheld across Marketing and Communication.
  • Champion a hybrid "Service/Self-Service” analytics model within M&C - educating stakeholders as you collaborate on data projects.


Required Skills & Experience:

  • Three (3) or more years' experience working in a marketing analytics role.
  • Experience with Google Analytics, Adobe Analytics, Heap, and/or similar tools is required.
  • A strong, practical understanding of Web Analytics technology.
  • Strong verbal and written communication skills, with the ability to synthesize sophisticated information and convey complex ideas in an accessible manner.
  • An ability to instill confidence and drive influence through presentations and live collaboration.
  • An intrapreneurial mindset, seeking out ways to continuously improve both what is produced and how work gets done.
  • A grasp of how various Paid, Earned, and Owned marketing channels work.
  • An understanding of relational databases and supporting concepts; including granularity, keys, joins, and transformations.
  • Familiarity with Google Tag Manager and basic web technology concepts.