Training Specialist (Remote)

Published

Company Overview

ClearDesk was founded based on years and years of our own experience in prior businesses in outsourcing amazing talent from places like Colombia, India, and the Philippines. We now live in a world where high-speed internet and the latest technology allow us to build a team of amazing people all across the world.

At ClearDesk, we handle the sourcing, recruiting, and management of our overseas talent as they work with our clients. Our goal is to provide exceptional service that exceeds expectations, and we take pride in our ability to match each client with the right talent to suit their unique needs.

Our Mission

At ClearDesk, we're passionate about helping people succeed. Our mission is to assist clients in building top-performing teams in the most cost-effective way possible, enabling them to thrive in today's competitive business landscape. Additionally, we're committed to helping our remote talent develop their careers within outstanding teams while supporting their families.

But we don't stop there. We're constantly pushing ourselves to grow and learn by surrounding ourselves with the very best talent. This culture of continuous improvement enables us to provide even better service to our clients and team members alike. At ClearDesk, we believe that when everyone succeeds, we all succeed.

Job Description

We are seeking an experienced Training Specialist to join our team and contribute to the professional growth and development of our learners. Our organization is committed to delivering high-quality training and ensuring that our employees have the skills and knowledge they need to excel in their roles.

Responsibilities

  • Design, deliver, and manage training programs that enable learners to transition effectively from training to actual work, ensuring they attain the required competency levels.
  • Develop and update training materials and curriculum as necessary to ensure that the training content remains current, relevant, and aligned with organizational objectives.
  • Conduct classroom training sessions, workshops, and one-on-one coaching to facilitate learning and skill development.
  • Assess the effectiveness of training programs, gather feedback, and make continuous improvements to enhance the learning experience and outcomes.
  • Maintain accurate records of training activities, including attendance, progress, and evaluations, and provide reports as needed.
  • Collaborate with other teams and departments to identify training needs and create tailored solutions.

Requirements

  • Graduated with a 3-year or 4-year Bachelor’s degree
  • Proven training experience
  • Flexible to learn and train other learning programs
  • Professional-level English (written and verbal/voice)
  • Proficiency in using Microsoft Office and Google Workspace applications
  • Computer or laptop with access to the internet (minimum speed of 25 Mbps for both downloading and uploading)

Hardware Requirements

  • At least a 720p HD Webcam.
  • A noise-canceling headset.
  • At least a 25mbps primary internet connection.
  • A backup laptop, backup internet connection device, and backup power supply in case of power outage and emergencies.
  • Minimum recommendation for your main computer: Intel Core i5 or equivalent with 8 GB RAM or higher
  • Minimum recommended for your backup computer: Intel Core i3, 4 GB RAM

Compensation and Benefits

  • Earn a competitive hourly rate, based on experience.
  • Work from home
  • HMO
  • Bonuses and incentives
  • Paid training

***Important Reminder: ***ClearDesk does not ask for any monetary payments or fees as part of our employment process. If you encounter any request for payment, please disregard it and report it to us immediately. For your security, please ensure that all communications are conducted through emails originating from (@cleardesk.com or @cleardeskteam.com).