The Technical Project Manager will manage all sizes of projects with a focus on budget, risk, and timelines. Ownership of communications with external clients on progress and regular reporting to management will also be key responsibilities of this position. Project managers should not only be able to manage budget, risk, and timelines, but also ensure effective project plans and clear deliverables and tasks are understood by the technical team who will be executing on the project.

Responsibilities

Conduct internal and client facing project meetings
Coordinate assigned resources and subcontractors for execution of assigned projects
Understanding, or ability to understand, complex project budgets and the constraints from various funding sources for a project
Ability to maintain weekly communications with clients and or stakeholders of a project, both in meetings and in written status reports
Ability to identify risks and ensure the right stakeholders are notified
Comfortable raising change requests when budget, scope or timeline is impacted and ensuring communications to all stakeholders
Ensure projects are delivered on-time, within scope and within budget
Work with Professional Services Manager to align resource availability and allocation to projects
Develop a detailed project plan by building a work breakdown structure with the project team that aligns to the budget and then track progress throughout the project lifecycle
Manage changes to project scope, schedule and costs using appropriate verification and approval processes
Measure project performance using appropriate tools
Manage the relationships with the client and all stakeholders
Establish and maintain relationships with all technical resources both employee and contractor
Work with Account Executives to conduct project close meetings and document customer feedback
Work with Professional Services Manager to conduct lessons learned on each project completed
Work with Professional Services Manager to include junior employees within projects to increase their learning
Report on project profitability to leadership team using defined KPIs
Develop spreadsheets, Microsoft Project plans, Visio diagrams, Process Documents and Power Bi Reports as needed
Other duties as required

Qualifications

5+ years of experience managing projects in a professional services setting or managing projects for external customers
3+ years direct work experience in an IT Infrastructure / Cloud Infrastructure project management capacity.
University Degree or college diploma in the field Information Systems, Business Administration or other related field, or equivalent work experience
Project Management Institute certification or successful completion of a recognized project management curriculum is strongly preferred. PMP certification and, ITIL exposure is desirable
Microsoft certifications or willingness to obtain:
AZ-900 Azure Fundamentals
and/or
MS-900 Microsoft 365 Fundamentals
Must possess extensive knowledge and expertise in the use of project management methodologies and tools, data management practices and change management techniques.
Ability to manage multiple cross-functional projects of high complexity with impact to the enterprise
Proven experience proactively identifying and managing project risks and issues, and defining project scopes, objectives, and deliverables.
Demonstrated exceptional interpersonal and communication skills with an ability to work effectively with a variety of professionals in a multi-disciplinary environment.
Highly organized and accustomed to multi-tasking in high-paced environment with minimal guidance.
Excellent analytical skills with strong attention to detail and superior problem-solving ability.
Demonstrated experience managing complex projects using Microsoft Project
Advanced Microsoft Office 365 (Excel, PowerPoint, Teams, OneNote) knowledge and skills and other Project Management tools.

Technical Project Manager (Remote)