Support Lead
Company Description
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Role Description
This is a full-time remote role for a Support Lead at Tech Mahindra Ltd. The Support Lead will handle day-to-day tasks involving technical support and customer support. This includes troubleshooting issues, providing solutions to problems, and ensuring customer satisfaction. The role requires regular communication with clients and internal teams to resolve issues efficiently.
Qualifications
We suggest you enter details here.
Role Description
This is a full-time remote role for a Support Lead at Tech Mahindra Ltd. The Support Lead will handle day-to-day tasks involving technical support and customer support. This includes troubleshooting issues, providing solutions to problems, and ensuring customer satisfaction. The role requires regular communication with clients and internal teams to resolve issues efficiently.
Qualifications
- Strong Analytical Skills
- Proficiency in Technical Support and Troubleshooting
- Excellent Customer Support and Communication skills
- Ability to work independently and remotely
- Bachelor's degree in Computer Science, Information Technology, or a related field
- Prior experience in a similar role is a plus