Retail Operations Specialist

R&R – Retail Operations Manager

The Retail operations manager is responsible for remotely managing the Consumer Alliance Program for an assigned territory. The responsibilities of the Retail Operations Manager include but are not limited to:

• RSA Contract rollout – Roll out of RSA Contracts to all the retailers in an assigned territory on a timely basis. Ensure acceptance of the program by Retail partners through the C2A tool and follow up to resolve any issues.

• Reporting – Ensure the Retailers are submitting sales out reports on a timely basis as per the template provided to them. Follow-up for late submissions and provide resolution for any issues with the tools by interacting with respective stakeholders.

• Deployment of Tools – Ensure the retailers are updated on all the relevant Intel Retail Sales and Marketing tools. Coordinate between company and Retailers to address any issues and escalate feedback as necessary.

• Supporting company sales and marketing team on ad-hoc data and supporting analysis requirements for reviews with senior management to re-align tactical decisions.

• Calculation of Payout: Calculate payout to retailers on a quarterly basis and provide information to the finance team. Coordinate between company and Retailers to address any payout discrepancies and escalate feedback as necessary.

• The Retail Operations Manager is the single point of contact for the CAP retailers and would be required to ensure the smooth functioning and execution of the program.

• Market Intelligence – Provide period intelligence on various launches and promotional activities performed by competitor and OEMs across markets.

• Stakeholder management: Provide periodic business updates to regional and HQ stakeholders on program metrics and performance.