Founded in 2015, Phil is a Series D health-tech startup that is building a platform that interfaces between doctors, pharmacies, and patients to streamline the process of patients receiving prescriptions. This is a complex, archaic industry, and we've set out to change that.

Phil’s B2B2C platform provides an end-to-end prescription management and delivery service. Our robust platform connects patients, prescribers, pharmacies, and manufacturers, enabling easy and affordable access to medicine. Through its digital stakeholder experiences, patient access services, market access solutions, and distribution models, pharma manufacturers can deliver affordable and timely therapy access to patients, resulting in more patients staying on their treatment plans longer. Consequently, pharma manufacturers are enabled for more innovation.

The team at Phil is a group of like-minded individuals from varying backgrounds, passionate about creating a new and innovative healthcare platform that is focused on patient experience and overall human wellbeing. Ready to join our team of mission-driven, analytical, and passionate people? Keep reading!

Position OverviewWe are seeking a seasoned Product Designer/User Researcher with a balanced expertise in both design and research to join our team. This role is pivotal in enhancing the patient onboarding process for therapy, focusing on creating accessible, user-friendly experiences tailored for our patients. If you are passionate about marrying detailed research with thoughtful design to craft products that are not only visually appealing but also highly functional, we want to hear from you.

Responsibilities

Develop intuitive and accessible design layouts, sketches, prototypes, and high-fidelity UI for mobile and web platforms, specifically tailored for older users.
Conduct in-depth usability studies to understand the needs and challenges of our users, translating this data into actionable design decisions.
Lead projects from conception to completion, applying strong project management skills to manage timelines and deliverables with minimal supervision.
Collaborate effectively with cross-functional teams to integrate user research into both strategic and tactical product decisions. Act as an internal consultant for design and product decisions.
Working with design systems and integrating them into the product development lifecycle, ensuring consistent and efficient design practices.

What You Bring

A minimum of 7 years of experience in user research and design, with a portfolio that demonstrates expertise in crafting user-centric design solutions for complex problems.
Proven track record in conducting and applying usability research.
Strong capability in balancing exceptional visual design with functional, accessible product design.
Experience in health tech is advantageous but not mandatory.
Excellent communication skills, with a proven ability to work collaboratively in an agile, fast-paced environment.
A commitment to continuous learning and improvement in both professional skills and product outcomes.