Do you want to be part of the mission and be part of an amazing fully remote team that is all about building a great product to help students succeed?
Do you love assisting clients in setting up systems and are always looking for continuous improvement?
Are you passionate about student success and making it possible for all students to receive the high-quality support they need?

All students deserve high-quality tutoring support to help them achieve their academic potential.

Our mission is to enable equitable, high-quality, and cost-effective district managed tutoring for school districts of all sizes. You can be part of our unique SaaS start-up that integrates with schools’ existing tech infrastructure and instructional tools to enable school districts and other student-serving organizations to provide equitable access to high quality, flexible, and targeted student support.

What will you do as an Onboarding Specialist?
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Passionate about being detail oriented? You will create client organization accounts with appropriate features enabled for multiple types of schools and learning organizations
Love to collaborate? You will work with multiple internal and external teams to ensure the best possible levels of customer service and continual improvement
Do you enjoy moving fast? You will work with multiple projects at one time, so organization is key

What you will need to be successful here:
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1-2 years of experience in a client-facing and/or technology-focused role that combined business experience and technical acumen
A customer-first attitude and a strong sense of empathy
Excellent project management and communication skills, and the ability to keep multiple simultaneous projects organized
Resourceful self-starter with creative problem-solving skills and ownership in team culture and results
Able to work 9am-6pm Eastern from your home office
A passion for Littera’s mission

What would be great to have:
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Experience in educational technology is a bonus
Prior startup experience is a plus

If you see yourself succeeding here, please apply! If you have most of the above, but not all, still apply, we want to hear from you!

What you will you receive:
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Be part of a fully remote team and amazing, team oriented culture
Salary range of: $55,000-$60,000
Opportunity to help build and create
Health, dental and vision benefits
Unlimited PTO
401k
Parental leave
Equity in company
Satisfaction that you are contributing to our mission of getting tutoring help to those students that need it the most