Customer Service Specialist
Company Description
Join us in shaping the future of healthcare! We are Nectar Allergy, a dynamic and innovative company making waves in the healthcare industry. Our commitment to excellence and dedication to patient care sets us apart as a leading provider of both virtual and in-person allergy care services.
At Nectar, we go beyond expectations to deliver the highest quality care, utilizing science-based practice and developing technology. As an up-and-coming leader in healthcare, we are looking for driven and talented individuals to join our team.
Role Description
This is a remote 1099 Contracting role for a Customer Care Representative. The Customer Care Representative will be responsible for providing customer support and support for our clinical staff, ensuring customer satisfaction, and effectively communicating with customers on a daily basis.
Qualifications
- Interpersonal Skills, Communication, and Customer Service skills
- Experience in customer support and customer satisfaction
- Strong communication skills
- Ability to handle customer inquiries and resolve complaints
- Excellent problem-solving abilities
- Attention to detail and organizational skills
- Ability to manage manual processes and project tracking.
- Previous experience in a customer service role is a plus
- Bachelors Degree