Position: Call Center Representative/ Customer Service Representative

Location: North Carolina

Mode: Remote / Work from Home

Shifts : 24*7 rotational shits (5 days a week , 9 hours a day)

Basic Qualifications: (education, experience, skills and abilities necessary for the position):

Experience/ Requirements :

Good to have Call center /BPO experience.
Tech Savvy
Flexibility on shifting schedules is a must (rotating schedules)
Willing to work during holidays and weekends is a must. 24*7 rotational shits (5 days a week , 9 hours a day)

Role Profile & Minimum Skills

Good typing skills
Multi-tasking, Critical Thinking.
Ability to work with detailed procedures and program guidelines
Customer service skills and good attitude
Good understanding of the hospitality (preferred )
Ability to adapt to changes on a fast paced environment (process, schedule, and/or

policy)

Ability to empathize and be patient with the customer
Ability to respond appropriately in a timely manner to customers
Flexibility on shifting schedules is a must (rotating schedules)
Willing to render overtime when required

Education:

Graduate & High School pass out in any discipline

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.