Business Analyst I - Contracts Administration

Location: Remote Nationally

Duration: 12 Months

Project Overview / Overall Responsibilities

Be the primary point of contact for communicating vendor processes and triaging questions for User Experience Researchers.
Collaborate with cross-functional partners to create, execute, and organize Statements of Work (SOWs) with portfolio of vendors.
Provide high touch responsive support to a high volume of Researchers establishing engagements with Vendors.
Open Purchase Orders for all new research projects.
Resolve invoicing issues, triaging when necessary.
Ensure data integrity by keeping all Key Performance Indicator (KPI) and Service Level Agreement (SLA) trackers updated on weekly, monthly, and ad-hoc basis.
Create and maintain up-to-date vendor resources and process documentation (Documents, Team Wiki, Toolkits, etc) for Research team.
Support Business Operation projects through data collection, proactive problem solving and information distribution.
Uphold and provide guidance around compliance policies for engaging with vendors.

Mandatory Skills

2+ years’ experience working in a coordination role with a high volume of projects.
Ability to communicate quickly and clearly while collaborating with peers, cross-functional stakeholders, and senior management.
Ability to multi-task and execute on multiple competing priorities in a fast-paced environment.
Ability to independently identify solutions through critical thinking.
Track record of being detail oriented.
Proficiency in Microsoft Office Suite.
Prior experience with procurement, vendor/suppliers, or purchasing nice to have.
Be proactive and self-directed with an ability to take direction and follow detailed instructions where needed.
Excellent organization skills, with the ability to multi-task and juggle competing priorities with minimal supervision.
Someone with contract experience and business operations experience (vendor, contract, etc)
Experience communicating processes to teams. Be a SME for process and guide folks through the process and be a bridge between stakeholders and contracts team. Must be able to anticipate needs!
Be able to work in G-Suite (G-Sheets, Google Docs, etc) and be comfortable using a computer.
Organizational rigor – there is limited handholding. Candidate must be a self stater and problem solver with the ability to multi-task and execute on multiple competing priorities in a fast-paced environment.
Bachelor’s degree required

Compensation:

The estimated pay range for this position is USD $26.00/Hr - USD $31.00/Hr.

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Benefits:

We offer comprehensive benefit options which vary depending on role, location, and employment type. The Talent Acquisition Partner can share more details about compensation or benefits for the specific role during the hiring process.

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