Centralized Scheduler (Remote)

Published

Employer Industry: Healthcare Services

Why Consider This Job Opportunity

  • Opportunity for career advancement and growth within the organization
  • Supportive and collaborative work environment
  • Work hours from 9:30 am to 6:00 pm, Monday through Friday
  • Chance to make a positive impact on patient scheduling and satisfaction
  • Engage with a diverse range of orthopedic services

What To Expect (Job Responsibilities)

  • Handle inbound and outbound calls for orthopedic services, ensuring prompt and helpful responses
  • Schedule and pre-register patients efficiently with the correct provider for their required services
  • Review orders and chart information to assist in scheduling appointments for various orthopedic visits
  • Redirect wrong callers to the appropriate area for services as needed
  • Complete additional duties as assigned to support the scheduling team

What Is Required (Qualifications)

  • Two or more years in a direct customer-facing sales or service setting
  • Excellent attendance and customer service skills
  • Attentive listening and attention to detail
  • Previous call center work experience
  • Ability to work as part of a remote team

How To Stand Out (Preferred Qualifications)

  • Associates Degree or completion of a medical terminology program
  • Two or more years of experience in a medical setting
  • Previous medical, clinical, or orthopedic experience
  • Previous Epic scheduling and registration experience

#HealthcareServices #CustomerService #CareerOpportunity #PatientCare #SchedulingSpecialist

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